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US Associates LLC

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About
We’ve built our reputation on trust, quality, and results. With years of experience in the window replacement and storm damage restoration industry, our mission is simple: help homeowners get the windows they deserve—often at no out-of-pocket cost—through insurance-approved storm damage claims. What makes us stand out? Proven Reputation – We are BBB-accredited with an A+ rating, recognized for professionalism and integrity. Specialized Expertise – We focus exclusively on windows, leveraging engineering-grade assessments to detect storm damage (hail, wind, stress fractures) that most homeowners don’t even realize qualify for insurance replacement. State-of-the-Art Process – Our team uses the latest technology to evaluate energy loss, sun exposure, and structural damage, ensuring every homeowner gets the most value and comfort from their windows. Passion-Driven Service. We love what we do! We’re passionate about helping families cut utility bills, increase comfort, and boost home value, all while navigating the insurance process on their behalf. We don’t just replace windows, we help homeowners secure long-term energy savings, insurance coverage, and peace of mind. When you work with us, you’re not just getting a contractor; you’re gaining a trusted partner dedicated to protecting your home and saving you money.
Overview

Serves Columbia, SC

Background checked

3 employees

21 years in business

Business hours

SunClosedMon10:00 am - 8:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, and Zelle.

Services offered
Window type

Double hung (slides up and down)

Sliding (slides sideways)

Fixed / picture (does not open)

Casement (pushes open on a hinge)

Property type

Residential

Commercial

Projects and media

11 photos

Projects and media

11 photos

Reviews

Customers rated this pro highly for work quality, value, and professionalism.

5.0

3 reviews

5

100%

4

0%

3

0%

2

0%

1

0%


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Jessie C.

2 days ago

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Joseph T.

2 days ago

We had gotten some estimates from other window companies and kept delaying a decision due to the cost. When US Associates salesperson dropped by the house with their no pressure approach, we finally decided to take the plunge. Very happy with our decision. They came out and measured the windows during the following week and they were ready for installation about 4 weeks later. The installation crew were terrific - 3 people, everyone knew precisely what to do, and they were done in a day. Can't say enough good things about this company. They did exactly what they said they would do and kept us informed at every step. Recommend them highly. And the windows, by the way, are beautiful. Now that the weather has cooled, we've been sleeping with open windows for the first time in years. Our old windows were so sticky they were barely functional. If you're looking for new windows, hire these guys!
pro avatar
Julienne P.

2 days ago

Date: 02/28/2024 5 stars It all started with a lovely young lady handing us a flyer. We were needing to replace 10 windows and kept putting it off because of cost and that most quotes are only good for 30-60 days. Well, she let us know that the quotes do not expire. That hook me right then and there to set a time to get a quote. I went on line and filled out the on line request form on Sunday. Chris was was super fast with calling me shortly afterwards. I was actually surprised by his prompt response. We chatted like neighbors (which was nice) and set a time for Ken to come out and let us view the product, go over warranty info and discuss price. We also chatted like neighbors. It is nice to deal with friendly people and not salesman trying to coerce you into buying. Just straight up infomation with good conversation in between. Once we got the cost, we thought we would be stupid to not go ahead and do it. We had already replaced 3 windows with another company and US Associates was well below the cost. We could not pass it up. The windows are top quality and I absolutely love them. After meeting with Ken, we got to meet Clayton. He was also very friendly. He explained that he, his wife and daughter would be the install crew. They were fantastic. Very personalble and did a fantastic job. The work so well as a team and finished all 10 windows in one day. The follow up after install has been amazing. Chris is on top of making sure you are 100% satistfied! So happy we chose US Associates. If you need windows, don't wait. Give them a shout.
Credentials
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Mark Mcadams

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