FAQs
- What is your typical process for working with a new customer?
I start by asking about your needs, the size of your home, and the services you’re interested in. From there, I clarify the scope of work, provide a personalized quote, and confirm availability and any applicable travel charges before scheduling. My goal is to make the process simple, clear, and convenient from the first message to the completed service.
- How did you get started doing this type of work?
I started Checkmate Concierge because I wanted to help people take some of the stress out of managing their homes and busy schedules. I saw an opportunity to combine home cleaning with personalized assistance, giving clients a dependable service they can turn to for everyday needs
- What questions should customers think through before talking to professionals about their project?
Think about which services you need, your priorities, your preferred schedule, and your budget. For cleaning, it helps to know the number of bedrooms and bathrooms and whether you need standard or deep cleaning. For personal assistance, consider the tasks involved, the locations, and any travel required. Sharing these details helps us provide an accurate quote.