If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Mastermind Plumbing LLC
In April of 2021, our owner started Mastermind Plumbing. Since then, we've built trusted, highly-rated plumbing services company from the ground up, realizing a years-long vision to provide the best plumbing experience to clients across Upstate South Carolina. Mastermind Plumbing is an insured, full-service plumbing company, and we are located in Greenville, SC. Mastermind Plumbing trusts and hires only skilled and proven technicians, and ensures that they are equipped with the best tools and equipment so that they can handle any plumbing job quickly and efficiently. Our goal at Mastermind Plumbing is to provide exceptional plumbing services to our clients in the shortest turnaround time possible at an affordable price.
We strive to provide our clients with the very best in installation, service, and repair. We have earned our excellent reputation through attention to every detail on our projects and a commitment to the highest-quality work. We are proud of the integrity of our business and the quality of our work.
To experience our excellent service, please contact Mastermind Plumbing. We will gladly answer any and all questions and provide you with the straightforward plumbing solutions you need to fix your plumbing issues. We guarantee your satisfaction and look forward to building a long-term relationship with you!
Overview
Hired 76 times
Serves Greenville, SC
Background checked
License verified
5 employees
6 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2022
Credentials
License verified
Contractor - Commercial: Mechanical - Plumbing
License state: SC
Background checked
Passed by Zackery Masson on Mar 16, 2022.
Services offered
Drain problem
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Property type
House
Condo/Apartment
Townhouse
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Good 4.4
61 reviews
5
80%
4
5%
3
2%
2
0%
1
13%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Heather M.
2 weeks ago
•
Hired on Thumbtack
I highly recommend Mastermind Plumbing! They responded very quickly to my request and did an excellent job fixing my leaking pipes. They were professional, reasonably priced, and did quality work.
What impressed me the most was their **honesty and integrity**. They easily could have told me that everything needed to be replaced and charged me a fortune. Instead, they were completely upfront with me and explained that there was another option that would work just as well without costing nearly as much money.
I am extremely appreciative that they took the time to give me an honest and affordable solution instead of trying to make the most money possible from the situation. That kind of honesty is hard to find these days, and it says a lot about the way Mastermind Plumbing does business.
Fast response, professional work, fair pricing, and most importantly, Honest Service. I will absolutely call Mastermind Plumbing again and would recommend them to anyone needing a plumber!
Details: Yes, repair is urgent • No, the building is not currently flooded • Toilet • House
Plumbing Pipe Repair
Carolyn T.
Sep 9, 2025
•
Hired on Thumbtack
Zack came in and corrected the issue in a few minutes. He did an excellent job of explaining why I was having problems with the installation of new shower.
Details: Shower • 1 shower or bathtub • Yes, all supply and drain lines are in place • House
Mastermind Plumbing's reply
Carolyn, thanks for your great review! You were a pleasure to work with. We're happy we could quickly fix your shower head, especially since we were able to do so at a lower price than the original estimate. We look forward to being of service in the future!
Shower and Bathtub Installation or Replacement
Mandi G.
Dec 16, 2025
•
Hired on Thumbtack
⭐⭐⭐⭐⭐
Fast, Professional Toilet Repair – Highly Recommend
Mastermind Plumbing did an excellent job repairing my toilet. They were prompt, professional, and clearly knew what they were doing. The issue was diagnosed quickly, explained in a way I could understand, and fixed properly the first time.
They worked efficiently, kept everything clean, and the toilet now works perfectly. Pricing was fair and there were no surprises. It’s refreshing to work with a plumbing company that’s honest, reliable, and takes pride in their work.
I highly recommend Mastermind Plumbing for any plumbingrepairs.
Details: 1 toilet • Municipal water (most common) • House
Toilet Repair
Christine B.
Jul 13, 2025
•
Hired on Thumbtack
The guys that came out to evaluate my plumbing problem were very courteous and professional. The owner was excellent at explaining to me what the problem was and the price. He also gave me payment options since it was over our budget.
Details: No, repair is not urgent • Only one drain has issues • Clogging • House
Mastermind Plumbing's reply
Christine, thanks for your kind words. You were a pleasure to work with, and we were glad to solve your problem quickly and efficiently in a courteous manner! Thank you again for choosing Mastermind Plumbing for your plumbing drain repair, and we'd love to work with you again in the future!
Plumbing Drain Repair
Jeff A.
May 3, 2025
•
Hired on Thumbtack
Zach and team have been nothing short of awesome. Hot water heater broke. Quick response and upgrade to tankless system. Very knowledgeable and helpful would use them again for any and all plumbing issues in the future.
Details: Repair • No hot water • Gas tank • Garage • House
Mastermind Plumbing's reply
Serving you by fixing the water heater and upgrading to a quality tankless system was our top priority, Jeff! Thank you for reviewing, and thank you for choosing Mastermind Plumbing LLC!
Water Heater Repair or Maintenance
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is affordable and upfront.
Discounts:
- Senior Citizens 20% off
- Veterans 20% off
- Teachers & First Responders 15% off
- Church’s & Non-Profits 15% off
- 10% off first time work orders over $500
We accept Cash, Card, Check, Venmo, Cash App, Zelle, and Bank Transfers
What is your typical process for working with a new customer?
At Mastermind Plumbing, our process for working with new customers starts with understanding their specific needs. We begin with a detailed consultation, either in person or over the phone, to assess the situation. Once we have a clear idea of the issue or project, we provide a transparent estimate and explain the steps involved. From there, we schedule a convenient time to perform the work, ensuring minimal disruption to the customer’s day. Throughout the process, we emphasize clear communication, attention to detail, and top-quality service to ensure complete satisfaction. Our goal is to give you quality service and make you a life long customer!
What education and/or training do you have that relates to your work?
We're a South Carolina Licensed Mechanical Plumbing Contractor.
Our team of plumbers brings over 20 years of extensive experience and in-depth knowledge to every project. Each of our professionals have undergone rigorous, hands-on training in the latest plumbing techniques and technologies. This ensures we deliver high-quality workmanship, whether it's a simple repair or a complex installation, always adhering to industry standards and best practices. Each of our plumbers has gone through safety training and extensive background checks to ensure your safety as well.
