FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each project is different. That is why all of our customers receive a custom accurate proposal at the time of the estimate, for free! We offer upfront pricing with an On Dime Guarantee!
- What is your typical process for working with a new customer?
We love our new customers! First, we will meet at your home and do a walk through of the project. We will ask questions to find out what is important to you in getting the job done. Once we are clear on how we can help, we will get accurate measurements of the house. From there we will build out your fully custom accurate proposal. This usually takes about 15-20 mins for us to build. We like to work on our proposals while we are onsite to make sure you have what you need during your appointment!
- What types of customers have you worked with?
We primarily work with homeowners!