FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have a wonderful introductory offer for homeowners. Owners pay 0% commission for one year and only 10% the following year. Plus, they receive our welcome packet: • Complimentary Deep Clean • Special offer to purchase and installation of Kaba Web Based Entry Lock • Professional virtual reality tour • Purchase membership at Home Away, Vacation Rental By Owner • Marketing your home with many more outside travel agencies • Regular Home Evaluations and Feedback • Oversee Maintenance & Housekeeping
- What is your typical process for working with a new customer?
Communication is key! We begin by establishing who we are so homeowners feel safe and know that they are working with a reputable company. Then we want to know you! How would you like to use your vacation rental property? What are your goals? Concerns? This way we can develop a plan to meet your expectations.
- What education and/or training do you have that relates to your work?
We have property managers on staff who are property management certified and have a valid real estate license. We are also members of the Coastal Carolinas Assocation of Realtors and of the Vacation Rental Management Association.