FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Phoenix Pest Solutions, our pricing is straightforward and transparent. We provide competitive rates based on the size of the property, the severity of the infestation, and the type of service needed. There are no hidden fees — everything is explained upfront before we begin. We also offer bundled pricing for multiple-unit properties and ongoing service plans for landlords and commercial clients.
- What is your typical process for working with a new customer?
We start with a detailed conversation to understand your specific concerns. Next, we schedule a prompt inspection to assess the situation and recommend a customized treatment plan. After approval, we schedule the treatment quickly—often same-day or next-day. Once the service is completed, we back it with our One-Year Bed Bug Retreatment Guarantee—giving you true peace of mind.
- What education and/or training do you have that relates to your work?
Our team consists of licensed, insured pest control professionals who have undergone extensive state-certified training. We stay up-to-date with the latest pest control methods, product innovations, and safety practices through continuing education and manufacturer certifications. We take pride in combining technical expertise with real-world experience to deliver superior results.