FAQs
- What is your typical process for working with a new customer?
When you call the office, our Admin Assistant, Adriana, answers the phone and is happy to answer any of your questions for you. Once you provide your information, she will put you on our schedule during a time what works best for you for one of our field consultants to come out and give you a free estimate. Once your field consultant assesses your roof, he will give you quotes on multiple packages we offer to better suit your needs. If you decide to move forward with us, our Project Managers, Yobana and Wendy, will reach out to you within 3-5 business days to get you on our schedule for your work to be done. She will keep you up to date with any changes due to the weather. Once the day comes of your project, our group of installers/repairmen will arrive on scene early in the morning and of our our Field Supervisors- Jose, Gustavo, or Andres, will be on site during the whole process to answer any questions that may arise. When the project is finished, they will do a final walkthrough with you to make sure you are 100% satisfied.
- What education and/or training do you have that relates to your work?
2 decades of experience, Atlas Pro+, Certainteed ShingleMaster, BBB A+ accredited
- How did you get started doing this type of work?
Southline Roofing & Exteriors started as a family business in 2007 by a father and son, and then our current owner took the company over from his father in 2017 and gave the company an eye-catching name and organization.