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About
We are a veteran owned and operated local business with 4.9 star google ratings and A+ BBB. Our main goal is to offer the best customer service with top notch Heating and Cooling knowledge with NATE certified service technicians and factory trained employees. We are licensed in both South Carolina and North Carolina and offer all HVAC Services. The first time we talk to you your satisfaction becomes our top priority!
Overview
Current Top Pro
Hired 141 times
Background checked
License verified
18 employees
20 years in business
Business hours
SunClosedMon9:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2021
2020
Services offered
Specific air testing required
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
101 reviews
5
91%
4
4%
3
1%
2
1%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Turquoise S.
Mar 25, 2026
•
Hired on Thumbtack
Christian arrived prepared, answered every question professionally, and walked me through each process.
From initial customer engagement to resolving our issue, the customer service was superb.
We will definitely use this company moving forward. THANK YOU
Details: Routine maintenance • Only warm air is blowing from the vents • Routine maintenance • Attic • Outside • Townhouse • Owner
Central Air Conditioning Repair or Maintenance
Kevin K.
Aug 25, 2020
•
Hired on Thumbtack
I noticed my fan was still working but the condenser was not spinning or producing cold air on a Sunday evening. I messaged US Air close to midnight on Thumbtack and received a reply shortly after saying they could have someone come to me at 11am the next morning!
They came and figured out the problem immediately and I was back with cold air in moments. I asked about installing an attic fan even to reduce heat and they provided me a quote and told me to honestly wait and see how I feel with the adjustment in the dampers as the attic fan may be too much money for the effort and timing. Very honest technicians!
I was planning to hire a company to service my HVAC twice a year, and I found them.
Also, my brother-in-law is a HVAC professional, but out of state. I told him the quote, service, and dialogue and he was highly impressed at the competitive rate and honest feedback by the two technicians. Said they sound like a good group for sure.
Details: Repair • The power is on, but the fan won't run • Attic • Outside • House
Central Air Conditioning Repair or Maintenance
Debbie G.
Apr 25, 2023
•
Hired on Thumbtack
Josh and team were great! Quickly assessed the situation and got to work. Will definitely use US Air Heating and Cooling again! Thanks for the quick service!
Details: Furnace • Heat pump • Routine maintenance • Attic • Two-story building • House
Heating System Repair or Maintenance
Angela B.
Aug 25, 2024
•
Hired on Thumbtack
Great customer service personalized to my service need. Took the time to explain — detail's informed my decision to choose US Air Heating and Cooling. Very satisfied customer.
Details: Heat Pump • As recommended by professional • Attic • 2,000 - 3,000 sq ft • Two-story building • House
Heating System Installation or Replacement
Keith T.
Mar 29, 2020
•
Hired on Thumbtack
Great service. Technician thoroughly cleaned my outside units. He explained what he was doing and the status of my units. He asked if I had any concerns and addressed my concerns. I will definitely use US Air Heating and Cooling for all my HVAC maintenance and repairs
Details: Routine Maintenance • No problem, just need maintenance • Outside • House
Central Air Conditioning Repair or Maintenance
Credentials
License
License type: Contractor - Commercial: Mechanical - Air Conditioning
License state: SC
License verified on 11/20/2025
License
License type: Heating – Group 3 – Class I
License state: NC
License verified on 8/31/2026
Background Check
Curtis Rawdon
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Competitive Pricing. Military Discounts, Teacher Discounts, First Responder Discounts, Preventative Maintenance Customer Discounts, Annual Maintenance Plans, Financing available, Auto Draft available.
What is your typical process for working with a new customer?
Once you reach out to us via Thumbtack one of our representatives will follow up with a message or phone call. Once we have the information to add you to the schedule for service you will receive a notification from our company letting you know you have been scheduled with the time and date that was agreed upon. On the day of your service, you will get a notification again reminding you of the service and you will also get a notification and phone call ahead of your scheduled appointment from the technician when he is on the way. During your service the technician will diagnose the issue and go over the findings and pricing with you. Once the job is completed the technician will go over the invoice with you and can collect any payment due at the time of completion. You will also receive a follow up email approximately a week after service asking about your experience with the company.
What education and/or training do you have that relates to your work?
NATE Certified Service Techs.
Factory Trained Employees.
EPA
ACCA
Energy Star Rated Company
Top Customer Service Award
Low GWP Refrigerant Safety A2L Certified
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