FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and based on how much space your items take up in our truck. We offer free, no-obligation estimates—just send us a photo of your items! To help our neighbors save, we offer a 10% discount for seniors and military members, as well as "curbside discounts" if you’re able to move your items to the driveway before we arrive.
- What is your typical process for working with a new customer?
It’s as easy as 1-2-3! First, reach out with a description or photo of your junk for a rough estimate. Second, we’ll schedule a convenient arrival window (often same-day or next-day). Finally, we arrive, confirm the final price, and handle all the loading and hauling. We even sweep the area afterward so your space is truly move-in ready.
- What education and/or training do you have that relates to your work?
Our team is trained in safe lifting techniques, proper load securing, and responsible waste management. We stay educated on local environmental regulations to ensure that hazardous materials are handled correctly and that as much of your "junk" as possible is diverted to recycling centers or local donation sites rather than the landfill.