FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide upfront and transparent pricing with no hidden fees. Every project is different, so we offer customized estimates based on the scope of work. We also offer discounts for senior citizens and repeat customers
- What is your typical process for working with a new customer?
We start with a quick phone call or message to understand your issue. Then we schedule a technician for an inspection or estimate. Once approved, we begin the work as scheduled and follow up with photos and a summary upon completion. Invoicing is done promptly after the job is completed.
- What education and/or training do you have that relates to your work?
We are licensed and insured plumbers with extensive field experience and certifications. Our team stays up to date with the latest plumbing codes and safety practices.