Acute HVACR LLC
Acute HVACR LLC

Acute HVACR LLC

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Introduction: Our mission is to build long-term relationships with our HVAC clients by providing accurate, honest information so our clients can make informed decisions to keep their families safe and their homes comfortable. - We deliver top quality products and services at a fair price. - We stand behind our workmanship, never over-selling or pressuring clients to get things they don’t need or want. - We strive for 100% client satisfaction with every HVAC repair, installation and routine maintenance service. We appreciative and very proud of what our clients have been saying about us. Be sure to check out our reviews and see why you should hire us to take care of your HVAC needs today:) "Your comfort is our priority."
Overview

Current Top Pro

Hired 100 times

Serves Summerville, SC

Background checked

License verified

8 employees

5 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook, Instagram

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

All year

All year

Current Top Pro

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Disinfect surfaces touched during the job

Featured Projects

22 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

89 reviews

5
98%
4
1%
3
0%
2
0%
1
1%

Read reviews that mention:


Michael G.

Central Air Conditioning Installation or Replacement

Thomas did a very good job. He went out of his way to exceed my expectations. Made sure I had the unit I wanted at a fair price. This wasn’t easy considering pandemic supply shortages. Everything is working perfectly and I couldn’t be happier. Thanks again!
Acute HVACR LLC's reply
Mr. Michael G. we appreciate you sharing your experience and most importantly for entrusting us to take care of your HVAC needs. You were such a pleasure to work with and we are looking forward to keeping you and your family safe and comfortable season after season. Thomas sends his regards! "Your comfort is our priority."
Nov 23, 2021
·
Verified
Sean E.

Central Air Conditioning Repair or Maintenance

Mr. Brown was very attentive and professional. He quickly diagnosed what caused the HVAC to stop working, formulated/carried out repairs, and identified other maintenance that had to happen. Although, I have other work that needs to be accomplished, I'm pretty satisfied with his service.
Acute HVACR LLC's reply
Sean, we appreciate you for taking the time to share your experience! Our HVAC Specialist, Mr. Les Brown is highly skilled and we are fortunate to have him a part of our team. Thank you for choosing Acute Heating & Cooling. We're looking forward to taking care of your future HVAC needs. Mr. Les Brown sends his regards. "Your comfort is our priority."
Oct 28, 2020
·
Verified
Christiana G.

Central Air Conditioning Repair or Maintenance

Brian was a lifesaver when our AC went out this summer. Acute HVACR was able to get us a same day appointment and have the problem resolved in no time. Brian was the nicest guy, took the time to explain the issue and got it fixed. Would highly recommend.
Acute HVACR LLC's reply
We appreciate you sharing your experience, Christina! We strive to exceed our clients' expectations and we're pleased that we hit the mark with you. Thank you for recommending Acute Heating & Cooling and most importantly for trusting us to take care of your HVAC needs. We look forward to keeping you and your family safe and comfortable year round. Brian sends his regards. "Your comfort is our priority."
Jul 10, 2021
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Verified
Juanita P.

Central Air Conditioning Repair or Maintenance

THE TECH WAS EXCELLENT. I REALLY DIDN'T HAVE ANYTHING WRONG BUT HE HAS BEEN TO MY HOUSE BEFORE AND HE IS EXCELLENT. :-)
Acute HVACR LLC's reply
We appreciate you sharing your experience, Juanita! We aim to exceed our clients experience each and every visit. Thank you for choosing Acute Heating & Cooling to take care of your HVAC needs. "Your comfort is our priority."
Apr 17, 2021
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Verified
Theodore J.

Heating System Repair or Maintenance

Acute HVAC was extremely responsive. Les their technician was amazing. I wod highly recommend them for your HVAC needs.
Acute HVACR LLC's reply
Theodore, thank you so much for sharing your experience. We're looking forward to taking care of your future HVAC needs. Les, sends his regards. "Your comfort is our priority."
Apr 5, 2021
·
Verified
Credentials
License

License Type: Contractor – Mechanical (SC)

Background Check

Thomas Edwards

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We have a diagnosis fee of $95. We diagnose the problem and then give a flat rate to repair or replace if needed. Our prices are fair and competitive.

  • What is your typical process for working with a new customer?

    We like to talk to the customer and understand their problem. Once we understand the problem we provide the best option(s) to ensure that our client can make an educated and informed decision to keep their family safe and comfortable.

  • What education and/or training do you have that relates to your work?

    I obtained my South Carolina Contractor's License for Acute HVACR LLC to practice as a Mechanical Contractor. I have attended ACR Training center. I have an EPA universal certification and over 5 years of experience. License#-M114618 Our HVAC Specialist are certified, highly skilled, and experienced.

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