FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on an industry standard, with discounts available for seniors, law-enforcement, and veterans. Discounts are limited to the provisions of our discount policy.
- What is your typical process for working with a new customer?
We reach out within minutes! We always contact via thumbtack. We will call first, and leave a message if we didn't get in touch. We will follow up within 12-24 hours of initial contact if we haven't heard from you to confirm your interest.
- What education and/or training do you have that relates to your work?
EPA 608 Type 1 certification, licensed to work on sealed systems for household refrigeration and cooling