FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Free Roofing inspection. At Luxury home we also offer a free full report.
- What is your typical process for working with a new customer?
Initial Consultation – We begin with a detailed conversation to understand your vision, needs, and budget. This can be done in person, over the phone, or via video call. Site Visit & Assessment – If necessary, we conduct an on-site visit to evaluate the space, discuss design ideas, and gather measurements. Design & Planning – Our team collaborates with you to develop a customized design plan, including material selection, layout, and a project timeline. Proposal & Agreement – We provide a transparent, detailed estimate covering project scope, costs, and timeline. Once approved, we finalize the contract. Project Execution – Our skilled team begins construction, keeping you updated with progress reports and maintaining high standards of craftsmanship. Quality Inspection & Walkthrough – Upon completion, we conduct a thorough quality check and a final walkthrough with you to ensure everything meets your expectations. Post-Project Support – We stand by our work and offer continued support for any questions or follow-up services needed.
- What education and/or training do you have that relates to your work?
Formal Education & Certifications – Our team members have undergone professional training in construction management, architecture, and interior design. We also hold industry certifications in home building, remodeling, and specialized trades. Licensed & Insured – We are fully licensed and insured contractors, ensuring compliance with all building codes and safety regulations. Years of Hands-On Experience – With 30 years in the luxury home construction and renovation industry, we have successfully completed a wide range of high-end projects, from custom home builds to intricate remodeling jobs. Ongoing Training & Industry Knowledge – We stay updated with the latest construction techniques, materials, and design trends through continued education, workshops, and industry conferences.