FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in being clear and upfront. Many projects can be priced quickly, while others may require a site visit to fully understand the scope of work. Our executive assistant will gather your job details, and if needed, we’ll schedule a visit before confirming pricing. We keep our rates transparent with no hidden fees, and we’ll always explain what’s included so there are no surprises along the way.
- What is your typical process for working with a new customer?
Our process is simple and straightforward. Once you reach out, our executive assistant will contact you to confirm the job details. From there, we’ll coordinate next steps and ensure everything is set up smoothly for your project.
- What education and/or training do you have that relates to your work?
Most of our background comes from real, hands-on experience. Being veteran-owned, we lean on the discipline and reliability we built during service, and we apply that to every job. We’re not a big outfit — just a hardworking team that values doing the job right and treating people fairly.