FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge by the hour. We do provide a discount to first time Thumbtack customers
- What is your typical process for working with a new customer?
It depends on the project. But in general, we try not to just throw out a number to our customer. We like to meet first, understand your goals and what you need. We then provide a comprehensive quote broken down by line items so you can understand where your money is going.
- What education and/or training do you have that relates to your work?
We've done this all our lives. We have over 20 years of experience.