If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Rapid Response Plumbing, Heating & Cooling is a locally owned and operated HVAC and Plumbing service company. We provide installation, maintenance and repair for a wide range of HVAC systems including air conditioning units of all makes, furnaces, water heaters, heat pumps, ductwork and air quality services. We consider it a privilege to have served Brentwood, TN and the surrounding areas for over 25 years.
Overview
Hired 784 times
7 similar jobs done near you
Background checked
22 employees
10 years in business
Business hours
Sun7:00 am - 8:00 pmMon7:00 am - 8:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Very good 4.5
115 reviews
5
86%
4
1%
3
2%
2
2%
1
9%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Allison S.
1 month ago
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Hired on Thumbtack
I'm a first-time homeowner, had just moved in, and didn't know why air was barely blowing out of my floor vents. Nick did an assessment for free, quickly found the cause, and thankfully no work was needed. The best part was that Nick took the time to educate me on my system, pointing out the different parts of my HVAC, what they do, and how they work together, and what to look for in the future. I feel like I've found the HVAC company I'll be going to for any future issues. Completely confident they will be honest and do a good job. I'm tempted to sign up for their maintenance membership where they come out routinely to check heat, air, plumbing, and electric.
Details: Basement • Three-story building • Townhouse • Owner
Heating System Repair or Maintenance
Cameron G.
Dec 4, 2025
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Hired on Thumbtack
Justin was able to quickly deduce the problem and solve it quickly. I had tried 3 other times with another HVAC company to no avail. Grateful for his expertise and quick work.
Rapid Response Plumbing, Cooling and Electric's reply
We’re thrilled to hear that Justin could get the job done efficiently when others couldn’t. Thank you for your feedback and for choosing us!
Heating System Repair or Maintenance
Michael J.
Nov 11, 2025
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Hired on Thumbtack
Came out to the house quickly diagnose the issue. Had the part the next day and fix my heat just before it got cold out. Really appreciate the work they did. Price to install a new blower on an AC unit was reasonable.
Details: Unit won't turn on or off • The power is on, but the fan won't run • Outside • House
Rapid Response Plumbing, Cooling and Electric's reply
Thank you for sharing your experience! We’re glad we could quickly diagnose the issue and get your heat working before it got cold. We appreciate your kind words and are happy to hear you found the pricing reasonable.
Central Air Conditioning Repair or Maintenance
Kali K.
May 13, 2026
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Hired on Thumbtack
I called them expecting to have to wait a day or two and they made it to my house after 30 minutes of calling and finished a serious circuit breaker job in less than an hour. They are fantastic and I’ll call them anytime I run into any electrical issues.
Details: New installation • Circuit breaker panel with switches • Garage • Yes, I already purchased the circuit breaker panel or fuse box • House
Circuit Breaker Panel or Fuse Box Installation
Johan G.
Mar 19, 2026
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Hired on Thumbtack
I had an excellent experience working with the technician Jay Olsen (Rapid Response). The quality of the work was outstanding—everything was done carefully, up to code, and looks very clean and professional. Jay arrived on time, communicated clearly throughout the job, and left the work area spotless, which really demonstrated professionalism and respect for my home. I wouldn’t hesitate to use again and highly recommend to anyone needing electrical work.
Rapid Response Plumbing, Cooling and Electric's reply
Thank you so much for your thoughtful and detailed feedback, Johan! We’re thrilled to hear that you had such a positive experience with Jay. We’ll be sure to pass along your kind words, he’ll truly appreciate it!
Electrical and Wiring Repair
Credentials
Background Check
Jackson Carr
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We are happy to extend discounts for Active military, Seniors, and our Rapid Club members.
What is your typical process for working with a new customer?
New or Old customers, we will treat you with the highest level of service. There is about 2 minutes of additional questions to get you set up in our system.
What education and/or training do you have that relates to your work?
Our entire team goes through rigorous hvac training prior to being field techs with a combined work experience of over 100 years of service.
