FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Estimates are free. Pricing depends on the scope of work, materials, access, and the condition of the existing roof or gutters. We explain the recommended work and provide straightforward pricing so you can compare your options. We accept cash, check, or payment through a QuickBooks link. Our work includes a one-year workmanship warranty.
- What is your typical process for working with a new customer?
We start by discussing your concerns, goals, and timeline, then arrange an inspection and free estimate. We document what we find, explain whether repair or replacement makes sense, and walk you through the proposed work. Once the scope is agreed on, we coordinate scheduling, communicate throughout the project, protect your property, and clean up when the work is complete.
- What education and/or training do you have that relates to your work?
OverAll Roofing LLC holds a Tennessee contractor license, number 83636, in the BC-A/r residential limited classification. We also carry general liability insurance. You can review our credentials on this profile and ask us for documentation.