FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based by on the scope of work, timeline, and budget of the project. Our pricing is competitive and transparent, offering detailed estimates, flexible options for different budgets, and a commitment to delivering high-quality results with no hidden costs. We’re a friendly team and we will work within your budget and sometimes we go out of our way to help those we need it.
- What is your typical process for working with a new customer?
1. **Initial Consultation:** We begin with a meeting to understand your vision, needs, and budget. 2. **Site Visit:** We visit the project site to assess the space and gather necessary measurements and details. 3. **Proposal:** Based on our discussions and site visit, we prepare a detailed proposal outlining the scope of work, timeline, and cost estimates. 4. **Design Phase:** If needed, we work on design plans and get your approval on all aspects before moving forward. 5. **Contract:** We finalize a written contract that clearly states all terms and expectations. 6. **Construction:** Our team gets to work, keeping you informed and involved throughout the process. 7. **Final Walkthrough:** Once the project is complete, we do a final walkthrough with you to ensure everything meets your satisfaction.
- What education and/or training do you have that relates to your work?
Our team at Excel Construction has years of hands-on experience in the industry, along with specialized training and certifications in the latest construction techniques and safety protocols.