FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a $55 service fee to come out and evaluate the situation to provide you with upfront pricing. If there is additional diagnostics that require special equipment we notify customers upfront so they know exactly what to expect.
- What is your typical process for working with a new customer?
We start by building a customer portfolio that allows us to keep track of all services, estimates and warranties you have been provided. Our software combines a photo library and heavy documentation of your plumbing system to ensure we can provide you with the best possible solutions for all your plumbing needs.
- What education and/or training do you have that relates to your work?
4 years of trade school along with numerous factory certifications and 22 years in the field.