Comfort Specialists Heating & Cooling

$60/on-site estimate

(waived if hired)

Zip code

Building height

Property type

Duct and vent issues

Responds in about 3 hours

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Introduction

*Comfort Specialists Heating & Cooling* Is Offering Same Day Service And 10yr Parts & A Labor Warranty On All New Units My name is Michael I’m the owner I have almost 20yrs experience. We are a small but growing local HVAC company. You can be confident and I can guarantee you that we are giving our customers the highest quality of work you can get in this industry. I always like to make our customers feel like they are getting the best deal for the money by giving atleast 2 or 3 different estimates and options and letting them choose what’s best for them and their budget. We stay up to date with all the new technologies and code requirements. We’re provide Water Heater Replacement, A/C Repairs, A/C Installations, Preventative Maintenance On All Systems, Mini Split Installations & Repairs, Furnace Installations & Repair, Thermostat Repair & Replacement. Free Estimates For New Systems & Free 2nd Opinion. We are offering $500 off any new HVAC System Replacement & $79 Preventative Maintenance Be Proactive And Don’t Let Your Unit Break Down On You In The Hottest Months To Come. Need emergency service? We’ve got you covered 24/7! Call or text Today!!

Overview

Hired 11 times

Serves Friendsville, TN

Background checked

2 employees

2 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, and Venmo.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

Projects and media

31 photos

Projects and media

31 photos

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Very good 4.6

9 reviews

5

89%

4

0%

3

0%

2

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1

11%

Read reviews that mention:

Nazli K.

Mar 23, 2024

·

Hired on Thumbtack

Michael was great to work with! Our HVAC unit needed to be replaced as it was very old and stopped working. Michael had very reasonable pricing and pushed the project forward. He was very transparent about how much we had to pay for labor and how much for supplies. He went above and beyond--did a thorough inspection of our crawl space and discovered some kinks in the ducts from a previous job. As a result, our heat is flowing evenly in all of our rooms and things are working better than before!

Details: Furnace • Heat pump • No heat • Single-level building • House

Heating System Repair or Maintenance

Brenda M.

Aug 10, 2024

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Hired on Thumbtack

He came to my home right on time and got to work immediately and found the problem. It was late and he had to pick up some materials to complete the job and returned early the next morning and got my air conditioning back on. He worked fast and was very responsive and professional. I will definitely call him again.

Details: Repair • Only warm air is blowing from the vents • My A/C unit is frozen • Outside • Outside • House

Central Air Conditioning Repair or Maintenance

Andrew B.

Apr 26, 2024

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Hired on Thumbtack

Comfort specialist was very responsive and got straight to the point. We initially got a quote from a previous company that has been servicing our AC and heating need for several years. I needed to get a second opinion since they want me to purchase a new unit. Michael was able to identify the issue right away, stayed longer missing one of his appointment just to make sure that we are up and running. Thank you!!! I will be having this company maintain my unit from here on out.

Details: Repair • Only warm air is blowing from the vents • Outside • Outside • House

Comfort Specialists Heating & Cooling's reply

Thank you so much and I try to give the customer my all like I would for my family member. I would love to set you up on our preventative maintenance plan so we can prevent future issues that leave you stranded at the worst time possible. Call or text to set it up I’ll come in spring or summer and in fall or winter.

Central Air Conditioning Repair or Maintenance

Jill O.

Jun 30, 2024

·

Hired on Thumbtack

Details: Repair • Only warm air is blowing from the vents • Outside • Outside • House

Central Air Conditioning Repair or Maintenance

Lyndsey A.

Mar 25, 2025

·

Hired on Thumbtack

Did even get anyone to come out and look at my unit. Messaged the guy he said he to text him and he would come that night. He responded saying he had a family emergency that he would come the next day. The day goes by nothing I text and ask if he is coming 9 at night he responded saying he hurt his knee and promised to come the next day. That was today and I have not heard from him yet. I tried to be understanding but my time is being wasted day after day.

Details: Repair • Only warm air is blowing from the vents • Outside • Outside • House

Comfort Specialists Heating & Cooling's reply

I’m really sorry you feel that way. I didn’t have any service where I was at. I just got your message and I was letting you know that I was on my way but again I apologize. I was on a job that was way up in Townsend. I didn’t have any service. I told you that I would be there this evening which I just contacted you and told you that I was gonna be on my way I had to wait until you got off work. I had six other people to take care of today and again I just texted you and told you that I was on my way. I’m sorry you feel that way.

Central Air Conditioning Repair or Maintenance

Credentials

Background Check

Michael Ellison

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Then I can beat any legitimate companies price 100% guaranteed I will match or beat them by at least $500. It’s not bc my work is not good. My work is top tier probably the best in knox and surrounding counties. I guarantee my work. I give military discounts and new customer discount
What is your typical process for working with a new customer?
Give them the best info and have good convo and always let them decide what they want
What education and/or training do you have that relates to your work?
EPA, certified in gas pipe, gas tite, fusion pipe, and got 20 years in the field

Comfort Specialists Heating & Cooling

FAQs

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