FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every project is unique, so I tailor my pricing to the specific needs and materials of your job. To ensure there are no surprises, I provide a detailed, line-item estimate before any work begins. This way, you know exactly where every dollar is going—from high-quality materials to the labor required to get the job done right the first time.
- What is your typical process for working with a new customer?
Step 1: Consultation & Quote. We start with a quick conversation (and ideally a few photos of the project) so I can understand your goals. I’ll provide a clear, honest estimate so you know exactly what to expect. Step 2: Scheduling & Execution. Once we agree on a plan, we’ll set a date that works for you. I pride myself on being punctual, keeping a clean workspace, and maintaining open communication throughout the day. Step 3: Final Walkthrough. My job isn't done until you’re happy. After the work is complete, we’ll do a final walkthrough together to ensure everything meets your expectations and my high standards.
- What education and/or training do you have that relates to your work?
We take pride in our expertise and stay at the forefront of the industry. Our team holds multiple professional certifications from many reputable companies, ensuring that every project is handled with the latest techniques and safety standards. This ongoing training allows us to solve complex problems efficiently and provide high-quality results that standard DIY or uncertified providers simply can't match.