Smith Roofing & Exteriors

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Introduction: Smith Roofing is not your average roofing company. We are truly a service based roofing company that puts its customers first. Don't believe me? Our reviews speak for themselves. From our fully trained roofing specialist to our wonderful office staff. We stand behind our work 100%. We back that up with the industries best warranties. Call us and you will not be disappointed!

Overview

Hired 15 times

Serves Knoxville, TN

License verified

13 employees

9 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Featured Projects

93 photos

Roof Replacement through insurance claim
Roof Installation or Replacement

Specialties

Window type

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Very good 4.5

17 reviews

5

82%

4

0%

3

12%

2

0%

1

6%

Read reviews that mention:

Nikita M.

Sep 12, 2023

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Hired on Thumbtack

I contacted Smith Roofing and exteriors when we started finding shingles in our yard. Chris McBride came out and took photos and drone footage for us to show us the damage to our roof. He spent a good amount of time here with us, telling us what was going on with our roof what needed to be done and what he recommended. Chris was very knowledgeable, and I was confident after speaking with him that I had a grasp on what needed to be done and why. I contacted my insurance company and worked with them directly, but Smith Roofing and exteriors was more than willing to work with them on my behalf, they made contact with the adjuster, sent photos and videos, and made themselves available for any questions that the adjuster had. Brad Tindall, and his crew showed up yesterday to replace my roof. Brad called me the night before to let me know when they would be there and they arrived right on time. Brad was courteous, professional, and knowledgeable, and kept me informed on any issues or additional needs outside of the contract that I had signed. The crew worked quickly and efficiently and Brad and his crew did an excellent job cleaning up all the debris, you almost couldn’t tell they were here save for the brand new roof! During the final walk-through, Brad showed me photos of the roof and noted a few other issues with my home that I was unaware of. Needless to say, I will be hiring Smith Roofing and exteriors again. I had an excellent overall experience. I feel like the value of the work, and the materials was very high and priced fairly. Chris and Brad are great communicators and kept me informed throughout this entire process, which is very important, especially with such a big project as installing a new roof. I highly recommend this company as they were an absolute pleasure to work with.

Details: Shingles or tiles need to be repaired or replaced • Two-story building • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Ron M.

Jun 7, 2023

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Hired on Thumbtack

We used them to repair a leak in our roof around our fireplace that had damaged our interior ceiling. They found problems with the previous installers work and repaired it. They matched our shingles that were 8 years old. Jonathan who was the project lead even found a way to crawl into our attic space to confirm the areas we had problems and we much appreciated his efforts as to get entry in the area was something not even our Insurance Inspector would do. They responded quickly to our request and communicated very well even as far as calling the night before they arrived and calling again in the morning to let us know exactly when they would be at our home. I am looking at another project I will use this company for.

Details: Flashing needs to be repaired or replaced • Two-story building • 0 - 10 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

R. J.

Dec 15, 2023

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Hired on Thumbtack

We haven't completed the job yet, but I like Chris so far.

Details: Pest damage • Large cracks or holes • Moderate, area is usable but concerns about safety exist • Wood • Home

Siding Repair

Patsy H.

Feb 7, 2024

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Hired on Thumbtack

John Sims has been very helpful during this process.

Details: Shingles or tiles need to be repaired or replaced • Two-story building • 11 - 20 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Nick S.

Jan 3, 2024

·

Hired on Thumbtack

So far, they have been very helpful.

Details: Shingles or tiles need to be repaired or replaced • Two-story building • 0 - 10 years old • Insurance claim is pending approval • Residential

Roof Repair or Maintenance

Credentials

License

License Type: BC-A – Contractor – Residential (TN)

License verified on 10/23/2023

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is very competitive within the current market against other roofing companies. Our team is very good about the accuracy of their estimates therefore you can be confident in the estimated price.
What is your typical process for working with a new customer?
After having one of our roofing professionals come out and give you a free estimate, new customers can then expect to get an accurate estimate in the coming days. If this estimate is approved then our team will reach out and set a date to start your project at your and our earliest convenance.
What education and/or training do you have that relates to your work?
Our team has over 20 years of experience within the industry. We hold our general contractors license which we had to pass multiple exams testing the knowledge of different materials and other knowledge within the industry.

Smith Roofing & Exteriors

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