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Smith Roofing & Exteriors
Smith Roofing & Exteriors

Smith Roofing & Exteriors

Licensed
Licensed
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About
Smith Roofing is not your average local roofing & exterior company. We are truly a service-based roofing company that always puts our customers first, and our reviews speak for themselves. From our fully trained and background-checked roofing specialists to our experienced office staff, we stand behind our work 100%. We back that up with the industry's best warranties. Work with us and you will not be disappointed! — Thumbtack Top Pro Status — 570+ 5-Star Reviews in Google — Better Business Bureau A+ Complaint-free Record — Owens Corning Platinum Top 1% Performer — NextDoor Neighborhood Fave — Best Home Services — Home Advisor Elite Service Award — CityView Best of the Best Top 3 Residential Roofers — Angi Top rating — Exceptional Customer Service — TAMKO Pro Diamond Certified Contractor — James Hardie #1 Top-rated Roofing Contractor
Overview

Hired 33 times

Serves Knoxville, TN

Background checked

License verified

13 employees

10 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Stripe.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

Credentials

License verified

BC-Bsm – Contractor – Small Commercial

License state: TN

Background checked

Passed by Christopher Smith on May 28, 2024.

Services offered
Work needed
Building height

Single-level

Two-story

Three-story

New roof type

Asphalt shingles

Metal

Projects and media

132 photos

Projects and media

132 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

74 reviews

5

92%

4

3%

3

3%

2

0%

1

2%

Read reviews that mention:


pro avatar
Brian J.

2 days ago

Hired on Thumbtack

They did a great job on our Lakehouse roof. Really extraordinary. But the best part was the consistent communications. They sent pictures and texts with updates. Everything was done on schedule and completed when they said it would be.

Details: Replace old gutters • 2,000 - 3,000 sq ft • Three-story building • Residential • I would like to discuss with the professional

Gutter Installation or Replacement
pro avatar
Richard L.

Dec 31, 2024

Hired on Thumbtack

At my second home in Gatlinburg, I was having a drainage problem on my shingle roof around my chimney. May be a missing piece of flashing between the gutter and the chimney - when it rains or the snow melts water comes down between the chimney and the gutter resulting in mold forming down the T-111 siding on the chimney. Yes, this was a tiny job but the water will eventually cause more problems. Not a problem for Smith Roofing - they cut a slit for new kick out flashing to be installed, then they installed new white custom bent kick out flashing, sealed off any exposed fasteners and left a clean job site. They were professional every step of the process, arrived on time and finished very quickly. When I have any future roof problems, I will call Smith - they are very good

Details: Patch leaking gutters • Aluminum • 1-25 feet • Two-story building

Gutter Repair
pro avatar
Jaque E.

Sep 27, 2024

Hired on Thumbtack

Even with all these downpours this past week, all the gutter drains worked so much better after getting the leaf filters installed.

Details: Install gutter guards • 1,000 - 2,000 sq ft • Two-story building • Residential • I would like to discuss with the professional

Gutter Installation or Replacement
pro avatar
James m.

3 weeks ago

Hired on Thumbtack

Smith Roofing was pleasant to deal with and responsive to my questions.

Details: Install new gutters (no existing gutters) • Less than 1,000 sq ft • Single-level building • Residential • I would like to discuss with the professional

Gutter Installation or Replacement
pro avatar
Nikita M.

Sep 12, 2023

Hired on Thumbtack

I contacted Smith Roofing and exteriors when we started finding shingles in our yard. Chris McBride came out and took photos and drone footage for us to show us the damage to our roof. He spent a good amount of time here with us, telling us what was going on with our roof what needed to be done and what he recommended. Chris was very knowledgeable, and I was confident after speaking with him that I had a grasp on what needed to be done and why. I contacted my insurance company and worked with them directly, but Smith Roofing and exteriors was more than willing to work with them on my behalf, they made contact with the adjuster, sent photos and videos, and made themselves available for any questions that the adjuster had. Brad Tindall, and his crew showed up yesterday to replace my roof. Brad called me the night before to let me know when they would be there and they arrived right on time. Brad was courteous, professional, and knowledgeable, and kept me informed on any issues or additional needs outside of the contract that I had signed. The crew worked quickly and efficiently and Brad and his crew did an excellent job cleaning up all the debris, you almost couldn’t tell they were here save for the brand new roof! During the final walk-through, Brad showed me photos of the roof and noted a few other issues with my home that I was unaware of. Needless to say, I will be hiring Smith Roofing and exteriors again. I had an excellent overall experience. I feel like the value of the work, and the materials was very high and priced fairly. Chris and Brad are great communicators and kept me informed throughout this entire process, which is very important, especially with such a big project as installing a new roof. I highly recommend this company as they were an absolute pleasure to work with.

Details: Shingles or tiles need to be repaired or replaced • Two-story building • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance
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