Smith Roofing & Exteriors

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About

Smith Roofing is not your average local roofing & exterior company. We are truly a service-based roofing company that always puts our customers first, and our reviews speak for themselves. From our fully trained and background-checked roofing specialists to our experienced office staff, we stand behind our work 100%. We back that up with the industry's best warranties. Work with us, and you will not be disappointed! • Thumbtack Top Pro Status • 870+ 5-Star Reviews in Google • Better Business Bureau A+ Complaint-free Record • NextDoor Neighborhood Fave — Best Home Services • Home Advisor Elite Service Award • CityView Best of the Best Top 3 Residential Roofers • Angi Top rating — Exceptional Customer Service • TAMKO Pro Diamond Certified Contractor • James Hardie #1 Top-rated Roofing Contractor • Owens Corning Platinum Preferred Contractor

Overview

Current Top Pro

Hired 34 times

1 similar job done near you

Background checked

License verified

35 employees

10 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Stripe.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

Credentials

License verified

BC-Bsm – Contractor – Small Commercial

License state: TN

Background checked

Passed by Christopher Smith on May 28, 2024.

Services offered

Project scope

Property type

Residential

Commercial

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

75 reviews

5

92%

4

3%

3

3%

2

0%

1

2%

Read reviews that mention:

Brian J.

Aug 25, 2025

•

Hired on Thumbtack

They did a great job on our Lakehouse roof. Really extraordinary. But the best part was the consistent communications. They sent pictures and texts with updates. Everything was done on schedule and completed when they said it would be.

Details: Replace old gutters • 2,000 - 3,000 sq ft • Three-story building • Residential • I would like to discuss with the professional

Smith Roofing & Exteriors's reply

I appreciate your kind words, Brian! The Smith crew will be thrilled to hear it. Keep us in mind for your next project.

Gutter Installation or Replacement

Richard L.

Dec 31, 2024

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Hired on Thumbtack

At my second home in Gatlinburg, I was having a drainage problem on my shingle roof around my chimney. May be a missing piece of flashing between the gutter and the chimney - when it rains or the snow melts water comes down between the chimney and the gutter resulting in mold forming down the T-111 siding on the chimney. Yes, this was a tiny job but the water will eventually cause more problems. Not a problem for Smith Roofing - they cut a slit for new kick out flashing to be installed, then they installed new white custom bent kick out flashing, sealed off any exposed fasteners and left a clean job site. They were professional every step of the process, arrived on time and finished very quickly. When I have any future roof problems, I will call Smith - they are very good

Details: Patch leaking gutters • Aluminum • 1-25 feet • Two-story building

Gutter Repair

January T.

Apr 3, 2025

•

Hired on Thumbtack

Smith was very communicative. I did not choose them to be my roofer as I "found the one" just prior to their quote and had to cancel our appt.

Details: Partial roof replacement • Roof lifespan is over • One story • 1,000 - 2,000 sq ft • 20 - 30 years old • Metal • Home

Smith Roofing & Exteriors's reply

So happy to hear your kind words, January. Feel free to reach out in the future if we can help using any of our other exterior services.

Roof Installation or Replacement

Shammya S.

Dec 4, 2025

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Hired on Thumbtack

Explained the problem and recommended efficient solution

Details: Home • Two-story building • All steep and difficult to navigate • 2,000 - 3,000 sq ft • Routine checkup/maintenance

Smith Roofing & Exteriors's reply

Thank you, Shammya, for trusting us with your roof inspection. If you ever need anything in the future, please don't hesitate to reach out.

Roof Inspection

Agnieszka L.

Jul 25, 2024

•

From Google

Working with Smith Roofing & Exteriors surpassed my expectations, from the courtesy of everyone I worked or was in contact with, such as Chris, Taryn, Kris and his team, to the workmanship clearly visible in the final product, to the efficiency of the team executing the plan. Taryn's patience and expertise in drawing my vision and transferring onto paper was instrumental in materializing my dream of a sunken deck, and what a pleasure it was to work closely with this expert! Once the project was given to its manager, Kris Geyer, I was reminded again that I am in the best of hands with this unique challenge of a multi-level sunken deck, complete with lighting system and blending seamlessly into my beautifully landscaped backyard. Kris was never too far away to drive by, check on the progress, drop off material, get his hands dirty alongside the team of multiple workers. The design was executed so flawlessly, that even I did not expect the final project to look as good as it turned out. He is a consummate perfectionist, hard working and kind professional, always listening to me and providing guidance through the process. It is because of people like Kris that I will never stray away from this company and continue trusting them with all my future projects.

Smith Roofing & Exteriors's reply

Thank you so much for your incredible review! We're absolutely thrilled to hear that your experience with our team surpassed your expectations! It’s wonderful to know that Chris, Taryn, Kris, and the entire team made such a positive impression and delivered exceptional service throughout your project. Taryn's dedication to capturing your vision and translating it into a detailed plan is something we deeply value, and we're glad it was instrumental in bringing your sunken deck dream to life. Kris's commitment to overseeing every detail and his hands-on approach reflect the high standards we aim to uphold in all our projects. Your kind words about our team's professionalism, workmanship, and efficiency mean a lot to us. We're delighted that the final product exceeded your expectations and that the design blends seamlessly into your beautifully landscaped backyard. Thank you for your trust and for choosing Smith Roofing & Exteriors for your project. We look forward to continuing to work with you on future projects and making your visions a reality!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is very competitive within the current market against other roofing companies. You will receive very accurate project estimates with "basic, better, best" pricing, Apples-to-Apples price matching, and financing options. You can be confident that your estimated price is the best for you and your budget.
What is your typical process for working with a new customer?
After having one of our roofing professionals come out and give you a free estimate, new customers can then expect to get an accurate estimate in the coming days. If this estimate is approved, then our team will reach out and set a date to start your project at everyone's earliest convenience.
What education and/or training do you have that relates to your work?
Our team has over 20 years of experience within the industry. We hold our general contractors' license, which we had to pass multiple exams testing our knowledge of different materials and other knowledge within the industry.

Smith Roofing & Exteriors

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