Smith Roofing & Exteriors
Smith Roofing & Exteriors

Smith Roofing & Exteriors

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Introduction: Smith Roofing is not your average roofing company. We are truly a service based roofing company that puts its customers first. Don't believe me? Our reviews speak for themselves. From our fully trained roofing specialist to our wonderful office staff. We stand behind our work 100%. We back that up with the industries best warranties. Call us and you will not be disappointed!
Overview

Hired 3 times

Serves Knoxville, TN

13 employees

6 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook

Featured Projects

47 photos

  • Roof Replacement through insurance claim

    Gutter Installation or Replacement

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Very good 4.5

11 reviews

5
82%
4
0%
3
9%
2
0%
1
9%

Read reviews that mention:


Michael B.

Roof Repair or Maintenance

I reached out to get a roof from Smith Roofing. Home insurance claim, Smith said they would have the ac vents combed, roof replaced, ceiling where leak was, replaced. I got a roof. And excuses. Job not finished. I have been patient with this knowing economy for supply was high. Still I signed a contract for this to be done. So far not complete. Guess mold is ok with them, not with me. Beware, changes hurt customer.
Smith Roofing & Exteriors's reply
Thank you for your feedback, Michael. While we can appreciate your review, we would like to clarify some of the information you provided. We were happy to replace your roof; however, we explained that insurance wasn't providing enough to cover the cost of your ceiling repairs. I'm sorry you feel that we were making excuses. We do appreciate your business and hope that you can understand our perspective.
Sep 18, 2021
·
Verified
Frances B.

If your looking for a local family owned roofing and gutter company you need to call Smith Roofing. They are a great company who provides a great value for an excellent quality of workmanship!!! Everyone was courteous and responded to all our questions in a timely manner.
Dec 15, 2020
KJ S.

My mom had her roof replaced after the hail storms in 2011. A leak surfaced around her chimney. Called Smith Roofing and they had someone out within a week. He was super informative and took a lot of pictures throughout his inspection of her roof as to show me what he was talking about when he presented us with his findings. Turns out, the fly by night roofer that replaced her roof previously, left out several key components to prolong the life of her roof. For a fair price for a long term warrantied roof we got her all fixed up! Definitely would recommend the Smith Roofing team, from the office, to the estimator, to the work crew they are truly a great company to work with!
Dec 14, 2020
Erin H.

Great company overall! They were responsive, professional, and did amazing work. They are a local, family owned business that provides good quality work, and stands behind their work. I would recommend this company to anyone I know for all of their roofing and gutter needs.
Dec 7, 2020
Jaclyn K.

I got multiple estimates and chose Smith based on the quality of what was presented to me. Everything was explained in a way that was understandable to me, he thoroughly demonstrated the products used and installation methods, as well as the warranty. I’m very satisfied with my decision and highly recommend Smith Roofing!
Dec 5, 2020

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our pricing is very competitive within the current market against other roofing companies. Our team is very good about the accuracy of their estimates therefore you can be confident in the estimated price.

  • What is your typical process for working with a new customer?

    After having one of our roofing professionals come out and give you a free estimate, new customers can then expect to get an accurate estimate in the coming days. If this estimate is approved then our team will reach out and set a date to start your project at your and our earliest convenance.

  • What education and/or training do you have that relates to your work?

    Our team has over 20 years of experience within the industry. We hold our general contractors license which we had to pass multiple exams testing the knowledge of different materials and other knowledge within the industry.

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