Loving Care Cleaning and Referral Service
About this pro
Although I tapped them for the job and sent a message to try and set up the job, they never contacted me whatsoever. Very frustrating and disappointing.Jun 11, 2016Verified
Windows are clean and shining without any streaks, also did a few little jobs for me. I will use them again and can recommend them highlyApr 24, 2016Verified
Loving Care did an amazing initial cleaning my home. For all the work that Dretta did, I can't believe how reasonable it was. I will definitely be using them on a regular basis from now on.Sep 18, 2015VerifiedLorenalee C.'s reply
Thank you Erica for the awesome review. Unfortunately Dretta is no longer with us,, but if you ever need us again we have several dedicated cleaners to choose from!!
Booking was professional, they showed up on time, worked continually for alloted time. very open communication about placement of random items and trustworthy.Sep 12, 2015VerifiedLorenalee C.'s reply
I am glad your service was to your satisfaction, unfortunately the girl who cleaned for you is no longer with us but we have several dedicated cleaners who would be happy to serve you .I work very hard to ensure I have a good staff, who are Loyal, honest and dependable and immediately weed out the ones who are not a good fit. We hope to hear from you again.
Did exactly what was requested. Went the extra mile.Sep 4, 2015VerifiedLorenalee C.'s reply
thank you Kenny for your wonderful review. we hope to do more business with you in the future.
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Yes. Home cleaning is $25 an hour. Move in/ move outs are a bit more due to the hard work that goes into cleaning them, and the extra square feet without the furniture. 4 hours is $150 8 hours is $299. We make adjustments for hours in between.
- What is your typical process for working with a new customer?I like to find out a little bit about them, what there preferences are, or cleaning needs. If they have children or pets. If they have ever had service before, and if so, why were they changing. I want them to feel comfortable talking to me, so they know that I do care about their busy day, and their needs!
- What education and/or training do you have that relates to your work?I have a general degree in business management, and I had a mom who hit me with broom if I didn't clean it right, and made me do it agsinLOL! I couldn't play until my chores were done, Ilearned to be fast, and efficient at an early age!!:)