FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a variety of discounts, including a 5% savings for same-day sign-ups, veteran discounts, and cash discounts. Feel free to ask about all available options to find the best deal for your project.
- What is your typical process for working with a new customer?
We start by calling to schedule a free inspection and estimate with one of our design experts. They conduct a thorough inspection, providing photos, videos, and detailed explanations of the issue and proposed solution. If you choose to proceed, our project manager will arrange a date for installation. Our foreman will oversee the project, explain each step, and address any questions. Once the project is complete, we ensure it meets your satisfaction before finalizing.
- What education and/or training do you have that relates to your work?
With over 14 years in the foundation and waterproofing industry, our experts bring extensive hands-on experience and have completed various industry training classes. We’ve encountered and resolved a wide range of issues, ensuring expertise in every aspect of our work.