King's Plumbing

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Zip code

Pipe issues

Repair urgency

Flooding status

Introduction

"We here at King's Plumbing are a family owned and operated plumbing service that can attend to all plumbing needs, we will treat your home like it is our own! We have 15+ years of experience, Give us a ring When you're in need, CALL the KING!!!"

Overview

Hired 1398 times

Background checked

4 employees

8 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Credit card, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

2021

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Great 4.7

680 reviews

5

89%

4

3%

3

1%

2

1%

1

6%

Read reviews that mention:

Cathy C.

Aug 10, 2024

·

Hired on Thumbtack

Customer service was very nice. Explained the process and service was quick.

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • House

Plumbing Pipe Repair

Jessica W.

Jun 3, 2024

·

Hired on Thumbtack

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Sink • Townhouse

Plumbing Pipe Repair

Ross H.

Sep 13, 2023

·

Hired on Thumbtack

Shane told me that we needed to replace the garbage disposal which I agreed to. The sink is still leaking. I had to get a different plumber to go out and fix the issues that he failed to fix. I paid Shane through the Thumbtack app, which apparently he is unable to collect payment from . He asked me to Venmo him through a personal account, even though it is a business transaction and he has continued to bombard me asking for payment. Do not use this person

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Drain issues • Sink • House

King's Plumbing's reply

I'm sorry that you felt this way about our services, the techs double checked their work and nothing was leaking nor did you reach back out to let us know it was leaking. We warranty all of our work. As far as payment, that is discussed before any work is completed to ensure transparency. You agreed upon venmo at first and when it came to payment you paid through thumbtack in which we were having issues with and it had to be resolved and waited patiently for 3 months for it to be resolved. Once it all was resolved we reached out to figure out how you would like to receive payment in which you told us zelle. We again waited patiently for it to be sent over which lead to us having to call as a reminder cause business does not come for free. We as a business strive to be our very best and we appreciate your feedback

Plumbing Pipe Repair

Ivorye P.

Sep 1, 2023

·

Hired on Thumbtack

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Shower or bathtub • Toilet • House

King's Plumbing's reply

Plumbing Pipe Repair

Jordan R.

Jan 19, 2023

·

Hired on Thumbtack

Terrible plumbers. I don’t normally write reviews, but I need to warn people about these plumbers. I’m unsure why they have so many great reviews. Their work is untrustworthy. We had terrible issues using Kings Plumbing. Now that they are paid and we are having issues, they are not answering their phone. Do NOT use Kings Plumbing! We had to pay another much more experienced plumber to fix every single thing Kings Plumbing did. We had to shut our water off for 2 days until we could get everything fixed due to leaks caused by their work. What a mess. These guys are inexperienced plumbers. Our experienced plumber said all the “work” they did was incredibly amateur and not to code. We had 2 leaks in the 2 sinks they worked on due to their crappy work. We had to open the drywall, shop vac the water and let it dry out. AND both showers they replaced fixtures for leaked. When we turned on the faucets to have a shower, the chrome fixture flew off at almost 100 miles an hour due to the water pressure and just missed me in the shower. It smashed against the wall. SUPER dangerous because we have a 1 year old son who was taking a bath an hour earlier. That could have killed him. There is a photo attached to show you what I mean! ALSO, both toilets they installed wobble…. They didn’t do anything we hired them for right. When I called Kings to ask about this… they didn’t answer. I left a voicemail and still haven’t heard anything.

Details: No, repair is not urgent • No, the building is not currently flooded • Other plumbing system issue • Other appliance • House

King's Plumbing's reply

I deeply apologize that you feel like we didn't do our job "right" We have earned all of our reviews. I apologize that your situation did not work out well. We only changed the trim out on your showers that were extremely old valves that you refused to change out. There is no possible way that it would pop off as you have described due to a safety nut that holds it in. That must have been from the "more experienced plumber" you hired. We had the water on at full pressure and ran the showers if it was going to pop off like that it would have happened while we there. We went to numerous places to find new "chrome finished" trim kits that were compatible with the older style Moen you had already existing. We attempted to uphold the "requests" that were made regardless of our opinion. We are extremely knowledgeable and anybody can say anything. As far as leaks, thats what tests are for which we ran, because sometimes there can be defective fittings. Again thats why we always check and recheck with our 18 years worth of services. No one is perfect mistakes can happen. Hope you have a Blessed Day !!

Plumbing Pipe Repair

Credentials

Background Check

Shane King

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Free estimates up front price before any work is done
What is your typical process for working with a new customer?
Diagnose the job, give our clients options, and allow them choose and reach an agreement. Then the work is completed, with updates throughout the entire process. Then we collect payment when job is completed and provide a receipt
What education and/or training do you have that relates to your work?
Family trade generations of plumbers, started training by 15 multiple seminars for code updates and new products

King's Plumbing

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