FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We typically charge a $50/hr flat fees for a quick troubleshooting, then the request of pricing is discussed with the client depending on what they'd like to achieve.
- What is your typical process for working with a new customer?
1. Inquiry about the issue 2. Understand client's expectations 3. Get a clear image of what the customer qualifies as "completed" or "Resolved" 4. Gather requirements 5. Discuss further details, if there are any 6. Start the work
- What education and/or training do you have that relates to your work?
Computer Engineering Degree Computer Networking Technology Degree Several certificates: CompTIA Net+, AWS (Sol Architect Associate, Advanced Networking)...