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About
Restore-Aid Restoration stands out by providing the best value in the metroplex. We always aim to make the process of restoring your home as smooth as possible.
We offer mitigation services(drying), reconstruction, as well as any furniture/content packing that may need to take place. Repairs may include the following: drywall repairs, painting, texture, insulation, trim work, carpentry, cabinetry, counter tops, flooring, shower repair, bath repair and much more. We will do whatever it takes to get your home back in pre-loss condition.
When we initially arrive we will do a quick inspection in order to clarify the scope of damage. Once we finish the inspection we will go over the options as to whether or not an insurance claim should be filed. We offer discounts for those not wanting to file an insurance claim.
After the inspection we will start with drying out any wet areas and/or cleaning contaminated areas. The typical drying time takes between 3-5 days, but we always do our best to get it done as quick as possible. Once the drying has been completed we can provide an estimate for the repairs.
All of our technicians are certified Water Damage Technicians and are certified in Applied Structural Drying through IICRC(Institute of Inspection Cleaning and Restoration Certification)
Thanks for checking out our Thumbtack profile. We hope to do business with you soon!
Overview
Hired 48 times
Background checked
5 employees
8 years in business
Business hours
Sun8:00 am - 6:00 pmMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2023
2019
2018
Services offered
Cleanup and restoration services
Moisture damage assessment
Area restoration
Water extraction
Dry and dehumidify
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Exceptional 5.0
34 reviews
5
100%
4
0%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Hannah H.
Jul 29, 2024
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Hired on Thumbtack
Steven is the best! From coming out on a first call, to providing a thorough estimate and actually explaining the restoration process, Restore-Aid is the company to work with. Steven sent me all the before photos to show the moisture in the walls and directly helped me work through insurance as this was my first claim. Having someone to advocate for you with insurance is invaluable. My insurance company wanted to take shortcuts and Steven worked to make sure I get a proper restoration.
Details: Kitchen • Bathrooms • Leaking pipe • Leaking appliance like dishwasher or washing machine • Assess moisture damage • Restore area
Water Damage Cleanup and Restoration
Chris M.
Apr 19, 2024
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Hired on Thumbtack
I had a great experience Steven! He was professional, honest and got the job done for me. There was some waterdamage to our house and helped remove the water and was honest about some material not being able to fully dry out
Details: Bathrooms • Leaking pipe • Clean and deodorize • Dry and dehumidify
Water Damage Cleanup and Restoration
Jenny R.
Mar 16, 2018
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Hired on Thumbtack
Sean was great. He took care of our waterdamage and mold. He came out the same night gave us anqoute and was able to start right away. Price was extremely reasonable. Would definitely use him again if needed, hopefully not though, or refer him to friends and family.
Details: Bathroom(s) • Restore area
Restore-Aid Restoration's reply
I’m glad I could help, Jenny. Thank you for your business and feedback!
Water Damage Cleanup and Restoration
Taylor T.
Nov 25, 2022
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Hired on Thumbtack
Restore-Aid did a great job mitigating fairly significant waterdamage caused by a roof leak in our condo. They were quick, efficient and extremely communicative. They kept us up to date with their progress and even dealt with our insurance as a part of their billing process. Can’t say enough good things about them.
Details: Bedroom(s) • Leaking roof • Assess moisture damage • Restore area • Clean and deodorize • As recommended by professional
Restore-Aid Restoration's reply
Thank you for the review Taylor - it's greatly appreciated!
Water Damage Cleanup and Restoration
Bill J.
Mar 21, 2018
All the above! Restore-aid came over right away after we experienced waterdamage- the entire area was dried up quickly and we are very happy with their work - we highly recommend Sean and his team - Bill J -homeowner
Restore-Aid Restoration's reply
Thanks, Bill!
Credentials
Background Check
Sean Robitaille
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer a 10% discount for out of pocket job (jobs not covered by insurance).
We offer 0% interest payment plans (cash jobs only).
What is your typical process for working with a new customer?
-Touch base to go over details
-Appointment set
-Initial inspection
-Create plan of action
-Provide price
-Sign contract
-Perform work
-Post work inspection
-Invoice sent/paid
What education and/or training do you have that relates to your work?