FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent and Fair Pricing: We believe in providing transparent, upfront pricing with no hidden fees or unexpected costs. From the initial consultation to project completion, we ensure that you know exactly what to expect in terms of costs, allowing you to make informed decisions. Competitive Rates for High-Quality Work: Our rates are competitive within the industry, reflecting the premium materials and high-quality craftsmanship we provide for both residential and commercial projects. We aim to strike the perfect balance between affordability and durability, ensuring you get the best value for your investment. Discounts and Promotions: We offer seasonal discounts and special promotions for new customers, as well as exclusive deals for repeat clients. Be sure to ask about any current offers during your consultation. No Hidden Fees: We operate with complete transparency, ensuring there are no hidden fees. All potential costs are discussed and outlined upfront, so you won’t encounter any surprises along the way. By emphasizing quality, transparency, and fairness, Skyline Roof & Siding ensures you get the best possible pricing for long-lasting, trusted solutions.
- What is your typical process for working with a new customer?
1. Initial Consultation: We begin with a free consultation where we meet to understand your specific needs, whether it’s a residential or commercial project. During this phase, we assess your property, discuss your goals, and provide expert advice on the best roofing or siding solutions for you. 2. Detailed Proposal: After the consultation, we provide a detailed, transparent estimate that outlines the scope of work, materials, timeline, and costs. We take pride in clear communication, so you know exactly what to expect from the start. 3. Scheduling and Planning: Once the proposal is approved, we work with you to schedule the project at a convenient time. Our team will plan the logistics to ensure minimal disruption to your home or business, especially for larger commercial projects. 4. Project Execution: Our professional crews—each consisting of 6-10 experienced craftsmen—will begin the work. Throughout the process, we ensure constant communication, updating you on the progress and addressing any questions or concerns that arise. 5. Final Walkthrough and Inspection: Upon completion, we conduct a thorough inspection and a final walkthrough with you to ensure everything meets your expectations. We guarantee the quality of our work and address any adjustments needed. 6. Follow-Up and Support: Even after the project is complete, we’re here for any follow-up questions or support. We stand by our work with warranties and are committed to ensuring your satisfaction.
- What education and/or training do you have that relates to your work?
At Skyline Roof & Siding, we take pride in the education and training that our team brings to every project. Our crews are composed of experienced professionals who have undergone extensive training in roofing and siding installation, as well as certification programs related to safety, material handling, and industry best practices. Many of our team members have several years of hands-on experience in the construction and exterior renovation industry, ensuring that they are equipped to handle both residential and commercial projects. We stay up-to-date with the latest advancements in roofing and siding technologies through ongoing training, including manufacturer-specific training for the premium materials we use. This enables us to install products according to the highest standards and ensure they perform as intended. Additionally, we maintain strict adherence to local building codes and regulations to guarantee that every project is compliant and durable. Our commitment to continuous education and training is what allows us to provide high-quality, lasting results for our clients.