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About
Rootsy Tootsy Plumber primarily works on residential and light commercial applications. We want our customers to have peace of mind when hiring R.TP. , that their plumbing issues will be resolved in a timely manner with honest up front pricing. We use a 2 hr window that gives you updates on the timing of arrival and when work is being completed.
Your first and last name
Email address for receipts and pricing
Best contact in emergency phone#
Address of plumbing issue
The currently licensed state plumber will arrive during the window of:
The weekend or Mon thru Friday after hours
Emergency only that can be resolved that day(issues getting parts, volume of calls due to staffing, heavy equipment needed, or subcontractor service needed)
You will be notified 30 min of arrival by licensed plumber by txt and email unless specified differently by the customer preference ( this service maybe disabled anytime)
The email for recipients will also notify you of your arrival window and alerts by the company
All invoices is done paperless unless processing system is down.
Thank you and we look forward to resolving your plumbing issues.
Overview
Hired 35 times
Background checked
3 employees
6 years in business
Business hours
Sun12:00 pm - 4:00 pmMon10:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, PayPal, and Zelle.
Services offered
Beverage types
Beer
Liquor / mixed drinks
Wine
Non-alcoholic beverages
Event type
Wedding reception
Birthday party
Special occasion
Cocktail party
Event vibe
Low key / casual
Formal / elegant
Upbeat / lively
Club scene
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Good 4.3
23 reviews
5
83%
4
0%
3
0%
2
0%
1
17%
Your trust means everything to us. Learn about our review guidelines.
Donggyu S.
Aug 14, 2022
•
Hired on Thumbtack
We had gas leaks. Atmos shut off gas. Three plumbers suggested repiping all joints in attic. Chris came to my house, and found major leak was on outside joint. For repiping, others asked 12k. He did it for 5k. Repiping outside pipes.
Details: Replace old gas lines • As recommended by professional • Water heater or boiler • Furnace • No, I will need the professional to provide the materials • House
Gas Line Installation
David Z.
Mar 8, 2021
•
Hired on Thumbtack
Chris did a great job at my house. I never had a slab leak before so I appreciate that he took the time to explain things to me. He was able to get here much quicker than other companies. I would definitely hire him again.
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Shower or bathtub • House
Plumbing Pipe Repair
Patricia A.
May 24, 2021
•
Hired on Thumbtack
Christopher did a great job in fixing our plumbing issue... after another plumber had misdiagnosed the problem. We will be using him again.
Details: No, repair is not urgent • Only one drain has issues • Slow draining • House
Plumbing Drain Repair
Florence T.
Jul 16, 2021
•
Hired on Thumbtack
Christopher provided prompt and excellent service. He explained what condition our plumbing pipes were in and provided us alternatives as to how to remedy the problem both short and long term
Details: Yes, repair is urgent • No, the building is not currently flooded • Drain issues • Shower or bathtub • Toilet • House
Plumbing Pipe Repair
Christie F.
Aug 27, 2021
•
Hired on Thumbtack
Very professional and honest. Eliminated unnecesary home damage after a plumber misdiagnosed the problem, saved lots of money as well. Recommend him!
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • House
Plumbing Pipe Repair
Credentials
Background Check
Christopher Jolly
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My price is based off time and material that has a flat rate cutoff. That protects the customer from a miss diagnosis on a plumbers part. The price is traditionally given upfront and doesn’t change unless the scope of work changes. Which will be explained before the work begins. I give 10% discount to military and family, senior citizens, 1st responders, and hospital or medical care workers.
What is your typical process for working with a new customer?
I traditionally speak with them over the phone. I want the customer to explain the issue they are having and exchange pictures of the problem. I then assess the problem and give a soft bid or ball park price until I am able to go to the location and do full assessment and then I explain the options they have, traditionally at least 3. Once the customer chooses the option they are comfortable with then I explain the time and payment process to complete the job
What education and/or training do you have that relates to your work?
OSHA
Csst( corrugated stainless steel tubing-gas pipe)
Uponor and Zurn( pex pipping)
Pro Press( potable water and natural gas)
Sewer break location(slab or yard)
Fresh water location(slab or yard)
Tankless repair and installation (navien , noritz, rannai, rheem, jaquazzi, Bosch)
Well versed in insurance work
