AC Pros Air Conditioning & Plumbing
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Introduction
AC Pros is a locally owned and operated HVAC services company serving the greater Austin area and beyond. Our founder, Noah Franklin, is a skilled air conditioning and heating service professional with years of experience. At our company, customer satisfaction is always our very first priority and we strive to provide the type of service that we would want for ourselves and our loved ones. We carry only the finest brands and do not compromise on lesser appliances.
Overview
Hired 3 times
Background checked
8 employees
14 years in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Reviews
Excellent 4.9
44 reviews
5
98%
4
0%
3
0%
2
0%
1
2%
Past Customer
Jul 8, 2019
·
From Google
From Google
A/C Pros is professional, trustworthy and did a great job replacing my air conditioning units and now they work well and crank cold air fast. I'm very particular about people in my home and have always felt comfortable with any one of them here.After the great February 2021 snowstorm my heating went out. The technician, Mark came to fix it and was respectful, clean and thoughtful, Much to my surprise, not only he do a fantastic job, I also genuinely enjoyed his company and conversation. Big shout out and thanks to you, Mark! Michael is great too! Noah is consistently in good communication and the office ladies, Katrina and Rachel are problem solvers and work hard with challenges. I highly recommend these guys and will continue to go with them for electrical and plumbing repairs and installs.
AC Pros Air Conditioning & Plumbing's reply
Thank you Elizabeth!
Past Customer
Nov 29, 2022
·
From Google
From Google
Doug was awesome
AC Pros Air Conditioning & Plumbing's reply
Thank you for choosing us!
Past Customer
Dec 11, 2022
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From Google
From Google
I highly recommend AC Pros! I had a major issue with my heating system and Ethan, Doug, and Ty did an excellent job installing a brand new system. It was a long and difficult job because the units had to go into the ceiling but they were friendly and professional the entire time and got it working. I really appreciated that they brought tarps with them to cover all my carpets while they worked. These three technicians deserve major kudos for their hard work on this job. In addition, the technician Ryan came by a few days later to check on things and helped make sure everything was working. Ryan helped diagnose the issues earlier in the process too a few months back and was also professional and knowledgeable.I would also like to commend the office staff that handled all the booking. I had multiple back and forths and complex issues and they were extremely accommodating and responsive to all of my requests. I also really appreciate how the scheduling goes through my texts and I get notifications about the technician's arrival.This entire project was particularly painful for me due to the nature of the issues but AC Pros made the process so much easier. I will absolutely be using them again in the future. Thanks again!
Past Customer
Dec 23, 2022
·
From Google
From Google
Michael is awesome, quick and efficient. Thank you!
AC Pros Air Conditioning & Plumbing's reply
Thank you for leaving us a five-star review, Joseph! We always love to hear about the great job Michael is doing. Please keep us in mind the next time you need any help!
Past Customer
May 22, 2023
·
From Google
From Google
Today was my second time using AC Pros. The first time was on a recommendation from a neighbor last year when I got a day-of appointment to fix my HVAC and had such a great experience that when I had another issue arise this week, I called them again. My technician today, Michael A., was very professional, informative, made me feel very comfortable and walked me through the repairs and options in ways I could easily understand it. Both times, technicians never tried to upsell or take advantage of me. They would give me advice on maintenance I could do in between services as well as quotes on options for future service that I could look into and decide later on. I can't recommend them enough.
Credentials
Background Check
Noah Franklin