FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Before arriving at the client's home for on-site estimates or service dispatch, a deposit of $100 is required. We offer discounts on purchases made exclusively through Urban Tech LLC.
- What is your typical process for working with a new customer?
Although COVID-19 was five years ago, all of our workers are vaccinated. We are currently offering on-site estimates. First, we gather information from our clients over the phone to create a preliminary proposal. After receiving a deposit, we then meet with our clients on-site to discuss important details and the scope of work.
- What education and/or training do you have that relates to your work?
Licensed electrical Contractor, private security license, Control4 Platinum Dealer, Savant dealer, certification in centralized lighting, and collaboration with various smart home and security alarm brands.