FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the size of the home and level of detail required. I offer clear, upfront quotes with no hidden fees. Regular customers and recurring cleanings can get a discount.
- What is your typical process for working with a new customer?
First, I discuss your cleaning needs and priorities — what areas you’d like extra focus on. Then I confirm pricing and schedule a convenient time. On the day of service, I arrive on time, bring all necessary supplies, and do a detailed walkthrough after cleaning to make sure everything meets your expectations.
- What education and/or training do you have that relates to your work?
I completed several professional cleaning courses online, focusing on stain removal, surface care, and sanitation standards. I also constantly test new eco-friendly products to make cleaning safer and more efficient.