FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and customized to each project’s size, detail, and level of preparation required. We offer discounts for recurring clients, referrals, and combined services (for example, cleaning + wallpaper installation). No hidden fees — every quote is clearly broken down so customers know exactly what’s included.
- What is your typical process for working with a new customer?
We start by understanding your goals — whether it’s preparing your home for move-in, refreshing your space, or adding new wallpaper. We’ll review the measurements or square footage, discuss preferences, and provide an estimate. On service day, we handle all prep work, perform the job carefully, and do a full walkthrough afterward to make sure everything is perfect before we leave.
- What education and/or training do you have that relates to your work?
Our team has professional training in surface preparation, wallpaper installation, and specialized deep cleaning techniques. We’ve also completed safety and product-handling courses to make sure every service is done with the right materials and methods. Years of hands-on experience have taught us how to adapt to any wall type, texture, or home environment.