Joanna Hathcock Beauty, Inc.

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  My pricing is competitive, yet reflective of my years of experience…which means my rates may be a bit higher than many others. My makeup rates are mostly set, but my hairstyling rates vary more widely; I base that pricing on the amount of time I expect the work to take (which is influenced by hair length and texture, the intricacy of the style, etc.). As the number of services goes up, the price per service goes down somewhat. I also can be booked for a half day or full day. Just ask if your project better lends itself to those kinds of rates! You can expect to pay a fee for travel to any location that is more than 10 miles from my base location in southwest Austin. The fee is based on miles round-trip.

• What is your typical process for working with a new customer?

  I ask lots of questions to ascertain their particular needs and preferences, the type of setting they are enlisting my services for, and any special concerns. Understanding what they don’t like is as informative as knowing what they do like, too. It’s helpful to receive images of looks they favor, Once the scope of the job is clear, I offer a price quote, provide my cancellation policy for them to agree to, take a deposit if applicable, and it’s booked!

• What education and/or training do you have that relates to your work?

  As I spoke to in my “how I got started” answer, I had years of “passive training” via my work as a model—which not only gave me a window into what actually works, but also refined my aesthetic. I have an esthetician license (important for understanding skin and sanitation in makeup artistry!), have assisted and been mentored by senior artists, and have invested in educational workshops throughout my career to develop my skills.