FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price by the job — not by the hour — so you know exactly what you’re paying up front. No hidden fees, no surprises. We also offer bundle pricing for packing + moving combos, and we’re always open to working within your budget when possible. Just ask — we’ll find a way to make it work.
- What is your typical process for working with a new customer?
We start with a few quick questions to understand the scope of the job. Then we offer a clear, upfront quote. Once booked, we confirm details, show up prepared, and communicate every step of the way.
- What education and/or training do you have that relates to your work?
This business is all about hands-on experience and problem solving. I’ve handled hundreds of moves, large and small, and I’ve trained others on best practices for securing loads, protecting furniture, and working efficiently.