FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our rates are straightforward with no hidden fees. Pricing depends on armed vs. unarmed coverage, hours requested, and site type. We also offer flexible contracts and long-term client discounts.
- What is your typical process for working with a new customer?
We start with a free consultation to understand your needs, walk the site if needed, and design a custom security plan. Once approved, we provide licensed officers who fit your coverage schedule.
- What education and/or training do you have that relates to your work?
All of our officers are licensed by the Texas Department of Public Safety. Training includes de-escalation, observation and reporting, customer service, and for armed guards, firearms qualification.