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About
Elite Staircases was founded to solve the common frustrations that homeowners and general contractors face every day—poor workmanship, subpar materials, lack of communication, and overpriced services.
We’re here to change that. Our mission is to make your staircase or railing project smooth, stress-free, and enjoyable from start to finish. With us, you can just relax and enjoy the ride.
With over 10 years of experience in the industry, we understand our customers’ needs and pain points. That’s why we’ve designed a simple, transparent process:
1. Contact us
2. Schedule a visit
3. We conduct an on-site survey
4. Receive a detailed proposal via email
5. Approve the quote
6. Sit back, relax, and watch your vision come to life
We handle everything—so you don’t have to.
Overview
Hired 29 times
Background checked
10 employees
17 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Stripe, and Zelle.
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Very good 4.6
11 reviews
5
91%
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9%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Mendel K.
Dec 16, 2020
•
Hired on Thumbtack
Awesome job. Made sure the job was done right, sanded the railing nicely, cleaned up afterwords, and made sure we were happy.
Details: Installing new railing • Indoor staircase • Residential
Railing Installation or Remodel
Rob L.
Jul 11, 2020
•
Hired on Thumbtack
Mr. Ponce did an excellent job on our balusters! He was professional, curteous and serious about his work. I highly recommended..
Details: Installing new railing • Indoor staircase • Residential
Railing Installation or Remodel
Drew B.
Jul 20, 2020
•
Hired on Thumbtack
Carlos was awesome from beginning to end. Great communication throughout. Work was done quickly and when finished Carlos came back to inspect and sent a guy back out immediately to make touch-ups on some small nicks. VERY PLEASED with everything. Highly recommend.
Details: Installing new railing • Indoor staircase • Residential
Railing Installation or Remodel
Widmayeur c.
Apr 7, 2020
I am really impressed how this guys handled the project from start to finish. Very oriented to detail, clean and perfectionist. We had an issue that other stair companies saw impossible to do. Carlos said don’t worry, i got it you are now in good hands. In a very tiny space he made a set of stairs that i thoughy was close to impossible to make with multiple landings to be able to make the steps depth tread and risers up to code. I dont know how he made it happen but they did.
I recommend this company without hesitation!
Jason W.
May 13, 2020
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Hired on Thumbtack
Carlos from Elite Staircases was great to work with. We had a basic idea on how to update our 1980’s staircase. Carlos took our idea and crafted a fantastic staircase which exceeded our expectations. He knows his craft and does it well. Highly recommend!
Details: Installing new railing • Indoor staircase • Residential
Railing Installation or Remodel
Credentials
Background Check
Carlos Ponce
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We try to be fair with our customers, we give them the best quality service and also the best price.
What education and/or training do you have that relates to your work?
We have about 10 experience in building all type of staircases
from iron to wood, glass rail, and stainless steel.
What advice would you give a customer looking to hire a provider in your area of work?
I recommend to choose the right team for their project, that's very important.
to look at their background work to see if they meet their criteria.
