- What should the customer know about your pricing (e.g., discounts, fees)?
BELLO Siding Windows Roofing is an Exterior Remodeling Company operating with a high level of INTEGRITY. BELLO runs a boutique operation - to keep your Price low and the Value you Recieve High. "Not the cheapest and NO WHERE near the most expensive - priced just right". Our Mission: "Provide Superior Craftsmanship to increase the VALUE and ENJOYMENT of People's Property." We are Educated, Thoughtful, Service-Oriented People who Offer our Clients GREAT Pricing and Maximum Value on their Investment. Each year we complete over 80+ jobs, performing several smaller repairs, lots of mid-sized replacement jobs, and many $30,000+ Full Exterior Remodels - requiring new Windows, Doors, Siding and Roofing systems, all including LifeTime workmanship warranties. Our numerous 5-STAR reviews represent we deliver on our Word. BELLO employs a large and EFFECTIVE Team who listens to, understands and meets Client requests, budgets and timeframes. Customer satisfaction is a TOP PRIORITY. We offer multiple product lines of Window and Door brands, various Siding and Roofing System materials. We TAILOR to each Client's specific desires, and negotiate with multiple Venders to keep your Price low. BELLO offers the BEST Lifetime Warrentys in the Industry - including LifeTime workmanship and manufacturer coverages, Golden Pledge, and 50 year Transferable coverages. We frequently HELP our Clients work with Insurence Adjusters to submit succesful weather related Claims - SAVING them money and creating more Value. Each BELLO Client will be serviced by: Consultative Sales Pro Onsite Project Managers Materials Measure Tech Experienced Crew Forman Office Manager Punch List Manager Our Clients experience a SEAMLESS PROCESS that is thorough and enjoyable. On behalf of Bello Remodeling, we look forward to SERVING YOU BEST. - Rowland Jones
- What is your typical process for working with a new customer?
BELLO 3-Step PROCESS: DISCOVER We discover how we can help you with your project. We set a 30minute at-home appointment to come out to your home to fully understand your needs DESIGN We look to fulfill your needs and create value by offering our designs and ideas to best serve you. With integrity we get clear on your project, then submit a detailed written Proposal(s) via email within a few days. DELIVER When Bello is hired, we sign a clear & detailed Written Contract via a email Docusign - then set your start date, order your materials and accept your deposit. NEXT Our Office Manager contacts you. Our Measure Tech and Project Managers come meet you. Our onsite Formans run your job straight through till completion - supervised by Project Managers and your Sales Consultant. Lastly, our Punch List Manager completes ALL the tiny details for Succesful-Job Completion before accepting your final payment. We make it this SIMPLE. We look forward to TRANSFORMING your Home with 1st-class Craftsmanship in a Headache-Free Enjoyable Experience! - Rowland Jones BelloRemodeling.com
- What education and/or training do you have that relates to your work?
Bachelor's Degree North Eastern University Boston MA Business Administration with a focus on Mechanical Engineering Courses