FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are based on the specific needs of your space, including its square footage, type of cleaning required, and any special requests. We offer free estimates to ensure you understand the cost up front. We believe in clear communication, so you won't encounter any surprise fees. The price we quote is the total you will pay. We accept various payment methods for your convenience.
- What is your typical process for working with a new customer?
Reach out to us with a text, call, email, or message on any of our socials. We'll discuss your specific requirements such as residential or commercial, size of the space, and/or any extra requests. After gathering all relevant information, we will provide a custom quote and schedule a time that is convenient with you, for us to come for the cleaning. On cleaning day our professional team will arrive on time with the necessary tools and equipment for the job. We will ensure that your space is cleaned to your satisfaction.
- What education and/or training do you have that relates to your work?
We only hire top-notch cleaners with years of experience under their belt. Our team participates in training programs that cover the best practices in safety standards and effective use of cleaning products. In addition to our cleaning skills, we emphasize the importance of customer service. Our team is trained to communicate effectively and politely with each and every one of our clients. We strive to ensure a positive experience for our clients, from start to finish.