FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The price is based on how much time on the project, the type of customer: seniors, commercial, business, personal computer. Seniors= $35.00 HR Commercial = $100.00 HR Business = $75.00 HR Small Business = $50.00 HR Personal Computer = $35.00 HR Prices subject to change without notice.
- What is your typical process for working with a new customer?
Evaluate the problem, determine if the ROI is worth it to the customer. Construct a plan of action and explain it to the customer for approval. Execute the plan and keep customer appraised of any issues that come up.
- What education and/or training do you have that relates to your work?
I have a college degree in the IT field, I am a certified Novell administrator with 10 years experience at that position, I have been repairing hardware and software for 19 years. I am experienced at Mac's, IPads, IPhones, Mac Pros, all windows operating systems, I built many servers, I have managed 13 room Cisco Telepresence Video conferencing system including Cisco 8420, 8510, TCS recording system, Cisco C 60, SX80, C 20, AMX touch panels. I have specialized on data recovery, virus removal, malware removal, system rebuilds.