FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Texas Granite & Tile, we offer competitive and transparent pricing tailored to each project’s scope, material selection, and complexity. Here’s what to expect: No Hidden Fees: All quotes include templating, fabrication, and standard installation—so there are no surprises. Material Options for Every Budget: We work with a wide range of granite, quartz, marble, and other surfaces to meet both design goals and budget needs. Volume Discounts: We offer discounted pricing for large-scale or multi-unit residential and commercial projects. Fast, Free Estimates: Send us your drawings or scope, and we’ll get you a detailed quote quickly—often within 24 hours. Loyalty & Referral Perks: Repeat clients and referrals may be eligible for preferred pricing or added-value options like free sinks or edge upgrades. Our goal is to deliver top-tier craftsmanship at a fair and honest price.
- What is your typical process for working with a new customer?
At Texas Granite & Tile, we make working with us easy, efficient, and reliable. Here’s what you can expect when starting a project with us: Initial Contact & Scope Review We start by reviewing your project plans, measurements, or ideas—whether you're a builder, contractor, designer, or homeowner. Fast, Accurate Estimate Based on the provided scope and material preferences, we deliver a detailed quote—often within 24 hours. Material Selection & Approval We help you choose from a wide selection of granite, quartz, marble, and other stones, including samples and showroom visits if needed. Templating & Field Measurements Once the quote is approved, we schedule a site visit to take precise digital measurements for fabrication. Fabrication Your slabs are cut, polished, and finished in our shop using professional equipment and skilled craftsmen. Installation Our experienced team handles the installation with care and precision, ensuring a clean finish and timely completion. Final Walkthrough & Satisfaction Check We do a final check to make sure everything meets expectations before closing out the project. Our team is committed to clear communication, quality work, and reliable timelines from start to finish.
- What education and/or training do you have that relates to your work?
Our team at Texas Granite & Tile brings together years of hands-on experience and industry-specific training in stone fabrication, installation, and project management. Key areas of expertise include: Fabrication & Installation Techniques: Our crew is trained in both traditional craftsmanship and modern fabrication using CNC and digital templating tools. OSHA Safety & Jobsite Standards: We follow OSHA guidelines to ensure safe practices on-site and in our shop. Project Estimating & Bidding: Our bidding manager is skilled in reading plans, understanding construction scopes, and delivering accurate, timely estimates for both residential and commercial projects. Material Knowledge: We stay current on trends and technical specs for granite, quartz, marble, and other surfaces through supplier trainings and industry updates. Our experience isn’t just technical—it’s built on years of delivering dependable results to builders, contractors, and homeowners across the Dallas-Fort Worth area.