FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is an equation behind each price you see. If it’s too much, just tell me that. Just be real with me and i’ll be the same. My goal is to ultimately work with you not wonder what happened to you. Do you want a discount or a fee taken off, you gotta vocalize it.
- What is your typical process for working with a new customer?
I like to find out exactly what they want, I have a picture so I can see what I’m working with, gauge your project and give a more accurate estimate on what is gonna cost. After this and laying it out for the customer, I like to give them room to think and come back to them after a day or so. But after that, we gotta put a plan of motion to get to work.
- What education and/or training do you have that relates to your work?
I’ve been to a personal light installer course, which is continual yearly and keeps me certified. Certified through continued education for pest control, landscape lighting, Omni/jellyfish lighting. It’s always good to stay sharp so you can be keen on the new developments in lighting.