Cool Experts is Austin and surrounding areas solutions for fast, dependable AC, heating and air quality services—around the clock. If you’re tired of being underwhelmed by poor customer service, scheduling delays and fly-by-night HVAC contractors, trust your comfort and safety to us.
Overview
Hired 513 times
Background checked
10 employees
17 years in business
Business hours
Sun8:00 am - 5:00 pmMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2023
2022
2021
2020
Services offered
Duct and vent type
Heating
Dryer
Exhaust
Other
Building height
Single-level
Two-story
Three-story
High-rise
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Very good 4.6
178 reviews
5
84%
4
4%
3
2%
2
4%
1
6%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Idan E.
Mar 14, 2025
•
Hired on Thumbtack
Anthony came out and realized that the request I had put in didn’t fall under Cool Experts wheelhouse (my mistake), yet he was happy to help me troubleshoot and ended up helping me fix a problem that had been persisting unresolved for nearly a year! It really showed the quality of character. My wife even commented after how respectful and polite Anthony was. Thank you again for your help! I’ll be sure to reach out with pertinent issues in the future :)
Details: 1 - 5 vents • Exhaust (bathroom / kitchen) • Rigid sheet metal • I'd like to discuss with the professional • Single-level building • House
Cool Experts's reply
Thank you for sharing your experience. Your satisfaction is our commitment.
Duct and Vent Installation or Removal
Madeline O.
Mar 21, 2025
•
Hired on Thumbtack
Did a great job inspecting our AC airflow and sealing some seams in our vents. Very responsive, prompt, and professional, would hire again.
Details: Repair • Closet • Outside • House
Cool Experts's reply
Thank you for sharing, We love hearing about your experience!
Central Air Conditioning Repair or Maintenance
Jashwal L.
Feb 4, 2022
•
Hired on Thumbtack
We had a specialty job that we needed help with: vented hood installation, which required creating new ducting through the home and installing a remote blower. We spoke to various ducting companies, handy men, and cooling / heating companies, but nobody had the experience or specialty to be able to do it. Cody walked in, took a look and quickly walked us through the entire project and some of the roadblocks we might run into. When the project started, Cody and Anthony communicated all the steps with us, were punctual, were professional, were courteous, were very respectful and were extremely clean. It was truly turnkey, like Cody had said, and we didn't have to stress or worry about it a thing. Additionally, we didn't have to clean after them because they cleaned as they worked. Finally, the installation went smoothly and the project looks perfect. On a side note, our heat when out during the winter storm, and Anthony went above and beyond and came out on the icy roads to fix our heat (saved our behinds). Cool Experts is our Heating / Cooling company for life. As many people have stated before Cody and Anthony are great people and very easy to work with. 10/10 would hire again in a heart beat.
Details: Install ducts and vents • 1 - 5 vents • Exhaust (bathroom / kitchen) • I'd like to discuss with the professional • Two-story building • House
Cool Experts's reply
Thank you! We love hearing about your experience.
Duct and Vent Installation or Removal
Manoj M.
Nov 11, 2020
•
Hired on Thumbtack
Cody did an excellent job. We wanted new ducts installed in an unfinished room. He knew what needs to be done. He provided the best possible option, scheduled as per my timeline and finished.
I will definitely hire them again.
Details: Install ducts and vents • System recommended by the pro • Homeowner or property manager (done) • Basement • Ground floor • 3,000 - 4,000 sq ft • Two stories • House
Cool Experts's reply
Thank you! Your satisfaction is our top priority.
Central Air Conditioning Installation or Replacement
Jay P.
Apr 30, 2021
•
Hired on Thumbtack
Came in looked over the issue and found the problem. Was done in less then 30 mins. Got my cold air back before the weather turns so I’m happy.
Details: Repair • Only warm air is blowing from the vents • Closet • Outside • House
Cool Experts's reply
Thank you!
Central Air Conditioning Repair or Maintenance
Credentials
Background Check
Cody Bagby
FAQs
What is your typical process for working with a new customer?
One of our team members will reach out and gather contact information and go over a few questions to get a good understanding of how to best serve you and then set a date and time that works best for your schedule.
What education and/or training do you have that relates to your work?
Here at Cool Experts we believe training is the key to a successful top notch professional service company and to better service our customers our team of technicians and installers are certified and continue to train on a weekly basis to stay current with ever changing products, tools and services. Our entire staff train’s weekly on customer service to better service our customers with Professionalism and integrity.
How did you get started doing this type of work?
I started as an apprentice in the HVAC trade over 20 years ago and created Cool Experts with the aspiration of creating an HVAC business with the highest quality standards and customer satisfaction in the business.
