FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
If a client needs to purchase material, paint or anything else to complete their job, I can buy everything in advance, negotiating the purchase price and providing a receipt. In this case, this work will be charged as 1 additional hour to the job.
- What is your typical process for working with a new customer?
When I start working with a new client, my first step is to understand their needs and expectations. I begin by asking questions to clarify the details of the job, whether it's minor home repairs, carpet cleaning, or fence repair. This helps me to offer the most suitable solutions and ensure high-quality work. After discussing the details, I provide the client with a clear plan of action, including an estimate of time and cost. I strive to be as transparent as possible about all aspects of the job to avoid any misunderstandings. Then, at the scheduled time, I arrive on-site and perform the work, paying attention to every detail to ensure the best outcome. During the process, I am always open to feedback and ready to make adjustments if necessary. Upon completion of the job, I conduct a final walkthrough with the client to ensure that everything is done according to their expectations. I also provide maintenance and care recommendations if applicable to the work done. My goal is not just to complete the task but to leave the client fully satisfied with the result, so they will return to me for future services and recommend my services to others.