FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Omni, we believe in transparent and fair pricing. Every project is unique, so we take time to listen, measure, and build a detailed scope before giving an estimate. We don’t believe in hidden fees—just honest communication and options that fit your budget. With tools like Omni Scope 3D scans, we ensure accuracy up front, saving you time and money down the road.
- What is your typical process for working with a new customer?
We start with a call to hear about your project and see if we’re a good fit. Then we meet at your space to listen, take notes, and understand your vision. From there, we create a detailed scope of work that guides your estimate and next steps.
- What types of customers have you worked with?
We’ve had the privilege of serving a wide range of clients—from homeowners updating kitchens, bathrooms, and outdoor living spaces to business owners renovating offices or retail spaces. We also partner with architects, insurance agents, and realtors who rely on our Omni Scope 3D scans for precise documentation. Whether the project is residential, commercial, or for disaster recovery, our focus is always the same: listening first, building trust, and delivering results that last.