FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, upfront pricing. All of our installation packages and service prices are published online so you know exactly what to expect — no hidden fees or surprise charges. We also offer seasonal discounts and special financing to make upgrading your comfort system more affordable.
- What is your typical process for working with a new customer?
Our process is simple and stress-free: Free jobsite inspection by a licensed contractor. Upfront proposal with clear pricing and equipment details. Permits pulled and city requirements handled on your behalf. Professional installation done by licensed technicians. System testing and walkthrough, so you know how everything works. Post-installation support with warranties and ongoing maintenance options.
- What education and/or training do you have that relates to your work?
Our team consists of licensed HVAC contractors and certified Trane specialists with years of hands-on experience. We regularly attend manufacturer training and stay up to date with the latest building codes, safety standards, and energy efficiency requirements.