Natural Home Maid

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About Natural Home Maid

hired 2 times on Thumbtack

We offer natural solutions for every cleaning task. Natural, if used correctly, has better cleaning results than harmful cleaners.

We offer commercial and residential cleaning and organizing. We are a bonded, insured and licensed business.

We provide housecleaning, commercial cleaning and maid services.

Location

Dallas, TX 75248

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Reviews

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  • 4/5 stars

    Martha was very pleasant to work with and always willing to complete the job at hand. She made special trips out on many occasions to do work for me that was "a need to be done now" kinda situation. I Was pleased with the work Martha done for the company and like I have said "a pleasure to work with!! She is very meticulous with her work!

    Wendy Flanagan
    Property Manager

  • 5/5 stars

    Martha and her staff are very professional. Natural Home Maid was the company that did all my housekeeping needs on the 250 unit apartment community, that I manage. Her staff always went the extra mile whenever needed. She also did my home as well. Very trustful and polite. I would highly recommend Natural Home Maid cleaning service to anyone.

  • 5/5 stars

  • 2/5 stars

    Hired several times. I was working out of state and made the mistake of trusting this company. Things were broken and hidden to avoid explaining. Things were stolen i.e. Binoculars, change, small pieces of art, garage tools. If you get an estimate, get it in writing. I paid $300 per room but when she did the garage it was $1000 (not agreed). Martha cried and said she was going to lose her home. I paid her but a reputable person would have offered to do additional work and considered it payment in advance. Some of the things taken were gifts from late husband and great grandmother and are irreplaceable. The house was clean but the losses were high.

    Martha H. from Natural Home Maid replied to this review on April 3, 2015:

    Roxane. I would love to talk to you about this situation. I dont remember your house and I have close to 400 hundred clients. Please contact me and give me more information about you so we can solve this matter as soon as possible. My company has a great and honest reputation. And I will do anything to keep it that way. Thanks

  • 5/5 stars

    I believe natural home maid is the best cleaning service. Martha Harrington is very professional and hires the best employees. There is something about every girl she hires. They are very pleasant, honest, and happy to serve. I recommend NHM strongly.

  • 2/5 stars

    I have tried to use Natural Home Maid three times. The first time was as promised with natural solutions, and the best crew. The second time they had all new ladies. I did request to have Monica come back. The third time a new crew came in. They said they are new to the business, and they used bleach.I heard that the reason they used bleach was to save money. My kids are allergic to bleach, and I told the owner on the phone. It took 3 days to air out the house. Fortunately the grandparents live close by.

  • 4/5 stars House Cleaning (One Time) Verified Review

    Came on time, worked very hard, organizing was putting in bags and dumping in trash. Was honorable in dealing with my payment issues.

    Martha H. from Natural Home Maid replied to this review on May 10, 2012:

    Thank you Cindy it was a delight working with you. You are very honest and trustworthy. thank you again for letting me help you.

Question and answer

Q. What types of customers have you worked with?

A. Natural Home Maid is a unique residential cleaning company that offers more than most companies. We specialize in handcrafted, all natural cleaning solutions that are environmentally friendly and safe.
Our natural cleaning products are created with organic ingredients that offer a natural way to keep everything clean and sparkling without harming your family, pets, or our planet.
No area of your home will be left unattended. We pride ourselves on being the only cleaning service that does a complete job from ceiling to floor. No house is too big, nor too small for our company.
Our services also include organization to make your home or office free from clutter and mess, which will be estimated upon request.

Q. What advice would you give a customer looking to hire a provider in your area of work?

A. 1.) Remember you always get what you pay for. So, if you are going to "pay" for someone else to clean your home, be sure that you hire a professional with good referrals and there is plenty in the budget to afford the quality that you are seeking.
2. )Ask the cleaning company if they use natural (non-chemical) products. Many times, people have misconceptions about the word "natural" or "environmentally safe". So, give natural cleaning products a chance: they are better than harsh, costly chemicals; less expensive, and more healthy to those living in your home. These ingredients are normally even edible.
3.) Communication is of utmost importance between the client and the person cleaning. Don't be afraid to ask for what you want. If you are not satisfied, do your best to tell the person and give them at least a second chance to complete the task you are requesting. Good, clear communication can solve many problems most of the time.
4.) Consider hiring a company as opposed to an individual. Many times the customer can become too familiar with the individual cleaning their home, whereas when you hire a cleaning company, it can be treated more like a business. So there can be less "hurt" feelings if the client/owner of the home has complaints because it will be treated as a business transaction.

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