Modern Home Concierge
Modern Home Concierge

Modern Home Concierge

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Discounts available
$50/hour
estimated cost


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Responds in about 26 min

Introduction: Hello! I recently joined Thumbtack so all of my reviews are still being added. In the interim, you can see testimonials on my website; in addition, I have a 98% rating on Taskrabbit after over 200+ tasks. As for the work itself - I love to help people make the best use of their home through home organization, space planning, design/decor, and more. Sometimes I get involved due to a move, divorce, retirement, relocation or other major life changes. Other times, it's just a matter of "right sizing" to make the most of their current home. No matter the circumstance, I can make it happen! I also offer high-end second home management for my clients in the DFW area and East Texas. RE number of employees - I scale up as needed for the particular job. For example - home org projects are booked at a minimum of 4 hours with 1 person but may involve several people if it's a large project (i.e. garage clean-out/organization or the entire home - unpacking, setting up and organizing). Pricing is either hourly or fixed price for larger projects - ex. entire house or the garage. 50% deposit required to confirm an appointment. Balance is due day project is completed. If you have garage project or a complex interior project, please include photos or a video walk-through with your request for an estimate/availability, etc. It's impossible to give an accurate estimate without visual references to 1) size of space; 2) amount of belongings; 3) type of belongings (i.e. furniture vs. home decor items vs. paperwork/trash). The type of items/volume of items affects the size of the team and the make-up of the team.
Overview

Hired 45 times

Serves Dallas, TX

Background checked

6 employees

8 years in business

Payment methods

Cash, Check, Credit card, PayPal, Stripe, Zelle

Social media

Facebook, Instagram

Top pro status

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Featured Projects

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Specialties
Type of home organizing service

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Good 4.4

28 reviews

5
78%
4
4%
3
7%
2
4%
1
7%

Read reviews that mention:


pro avatar
Jennifer S.
Jun 16, 2020
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Hired on Thumbtack

Hired on Thumbtack

Amy was wonderful. She showed up on time and helped me pack my entire kitchen in four hours. I would definitely recommend Amy for anyone that needs help packing/unpacking and organizing.

Details: Packing • 2 rooms

Packing and Unpacking
pro avatar
Panadda D.
Oct 16, 2020
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Hired on Thumbtack

Hired on Thumbtack

We just moved in and had just the teenagers boxes left. They worked great to put everything in order! Sweet ladies! Will use again!

Details: Unpacking • 3 rooms

Packing and Unpacking
pro avatar
Toni F.
Aug 4, 2019
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Hired on Thumbtack

Hired on Thumbtack

Amy is a life saver, she has a great personality, she's loyal and dependable. She showed up on time ready to get things done very professional and and is a great organizer and an awesome person I would definitely refer her to my family and friends. Thanks Amy!

Details: Packing • 3 rooms

Packing and Unpacking
pro avatar
Erin R.
Jul 26, 2019
I could not have accomplished the clean-out of my grandparent’s home without Amy’s encouragement and organization to tackle a difficult project. She motivated me and helped me to be strategic and efficient. She and her team worked very hard along side my family.
pro avatar
Teresa U.
May 18, 2021
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Hired on Thumbtack

Hired on Thumbtack

The packers showed up on time- they went at a moderate speed - lots of talking. I was happy to have the help but the boxes were not arranged well. I brought all accessories out to assist w ease but I still had a lot of work to do when they left. They worked at different paces and packed things that I needed without asking questions- I was not moving for a week so essential items were packed and non essentials they didn’t get to. I was charged a trip fee for supplies when they didn’t go get any. I was not completely satisfied

Details: Packing • 3 rooms • Packing supplies

Modern Home Concierge's reply
Hello, Thank you for your feedback. I would certainly have been happy to adapt our workflow to address any concerns you had in person but you didn't bring up any of this while we were there. 1) We did a walk-through of the spaces and what you wanted packed, which included a large number of home decor items of various sizes and types that had been gathered in the common areas. That was greatly appreciated. However, due to their fragility and variety of sizes it did take longer to wrap and pack them than nonfragile things (i.e. books, canned goods, etc) - we were also given non-standard packing boxes to use so they held less than standard moving boxes and required more boxes as a result. 3) The kitchen takes the longest to pack and the focus included packing up your kitchen. 4) You messaged me at least a week before the project date that you wanted me to pick up packing paper on your behalf and I did that. I normally charge at least a 1-hour fee for a trip charge when the client is being charged for service at an hourly rate (not fixed); sourcing materials is done outside the booked project time. The trip charge covers the time spent ordering the client's project materials, drive to the store to pick up and pick up any other items that were subsequently added for the project. This project had a much shorter shopping list but it did require at least 1/2 an hour of my time to accomodate it so I added a reduced trip charge to compensate for that time/effort. *Also, I did not upcharge the cost of the packing materials - just passed it through to you at cost. 5) We used up all of the packing material that I brought (3 packages) and needed more so one of the team members shifted to packing items that did not require additional steps to box up while you purchased more. 6) Project was originally booked as a 3 person team and was changed late the night before to 2 people then 30 minutes or so before the project is to start received a correction from you that we should shift back to a 3 person team. Fortunately, our 3rd team member was able to come 2 hours later so she focused on non-fragile packing. There is no doubt we would have been able to pack up more if the 3rd team member had been present the entire time, instead of 2 hours. 7) When setting up the appointment and estimating the time required to complete the job - you estimated 8 hours to complete the job; we were there for 4 hours so it is not surprising that there was more work to be done after we left. You also told me when you booked the appointment that you could live out of a suitcase for the next few days so everything could be packed up. I took you at your word that you wanted everything packed up while we were there. We did ask you to distinguish what was going into storage vs new home, encouraged you to pack up toiletries, clothes, etc to set aside for use to make sure you had access to what you needed, etc. But at no point during the packing did you ever tell us to shift our focus, or that your priorities had changed, etc. I always strive to provide excellent service to my clients and reduce the stress one associates with a move but it requires communication on both sides to achieve that end goal. I am disappointed that you didn't feel comfortable addressing this in real-time as I would have been happy to clarify what we were doing and why, and adjust as needed. With that said, I genuinely hope you have a great time settling into your new home and community, and that it provides all the benefits that you hope for in this next season of your life.
Packing and Unpacking
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Amy Blevins

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Home Org - can be based strictly on time (i.e. how much we can get done in 4 hours or more). Or, for larger projects - fixed price for the entire home or area of the home. (+ expenses for boxes/tubs, storage systems, etc.) Moving Support - again, can be based on a set number of hours, or the home as a whole. Fixed pricing is determined by square footage and complexity. Private Home Management - Based on square footage, size/features and age/condition of the property, as well as the overall property (i.e. does it have a boat house, outbuildings, outdoor kitchen, 12 bathrooms, multiple water toys, multiple land toys, etc.).

  • What is your typical process for working with a new customer?

    If possible, I prefer to see the home/space ahead of time to get a more accurate assessment of the size/scope and complexity of the project. That can be done via pictures, video or literally walking me through it with a conference call...or if scheduling allows for it, seeing it in person. Private Home Management for second homes - new clients have a 90 day contract to start. This allows us to get to know the property, establish a full inventory of the home, establish the home maintenance schedule, preferred list of vendors, household budget, client/guest preferences, etc. During the 90 day period, we will prepare a 1 year or multi year contract that takes into account lessons learned from the intro period, client scope/priorities, etc.

  • What education and/or training do you have that relates to your work?

    Corporate training in Project management, process improvement, spacial planning, vendor management, and account management. Plus experience that comes with doing hundreds of residential client projects.

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