Stairway Pianos
Stairway Pianos

Stairway Pianos

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Introduction: I have earned Registered Piano Technician status with the Piano Technicians Guild. RPTs are professionals who have committed themselves to the continual pursuit of excellence, both in technical service and ethical conduct. The Piano Technicians Guild grants the Registered Piano Technician (RPT) credential after a series of rigorous examinations that test skill in piano tuning, regulation and repair. Those capable of performing these tasks up to a recognized worldwide standard receive the RPT credential. My experience includes working for Steinway & Sons in Both Dallas and Houston and tuning for piano faculty at SMU Meadows School Of Music. I have also done work for concert venues including the Moody Performance Hall, Dallas Theatre Center and the Majestic Theatre. Passion, precision and professionalism are what I strive for with every single piano. I love helping people get the most out of their piano playing or listening experience.
Overview

Hired 47 times

Background checked

2 employees

9 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook, Instagram

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

All year

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Featured Projects

24 photos

  • QRS Player Piano Installation

    Piano Moving

  • Moving An Antique Square Grand

    Piano Moving

Specialties
Piano type

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

38 reviews

5
100%
4
0%
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Read reviews that mention:


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Pat W.
Dec 1, 2021
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Hired on Thumbtack

Hired on Thumbtack

My mom hasn’t been able to play her piano in years, and Stairway Pianos took care of everything, including replacement parts, so she can play whenever she wants now.

Details: Upright • Last piano tuning more than 2 years ago • Piano played a few times a year • More than 10 years old • Fix sticky keys • Fix squeaky pedal

Piano Tuning
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Brandon E.
Apr 11, 2020
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Hired on Thumbtack

Hired on Thumbtack

Stairway Pianos have been the best piano movers we have ever used. We have had to move our baby grand 3 times, and this was the easiest and smoothest by far. These gentlemen are very professional and know what they are doing. Moving a piano can be stressful, but I felt confident from the very beginning that our piano was in good hands. I highly recommend them!

Details: Baby grand • No change in floors to load the piano • No change in floors to unload the piano • 31 - 50 miles

Piano Moving
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SUZI S.
Aug 24, 2020
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Hired on Thumbtack

Hired on Thumbtack

Stairway Pianos is the only company I would trust with our piano!! The quality of service, the breadth of knowledge, and impeccable professionalism are just of the words I would use to describe Stairway Pianos!

Details: Upright • Last piano tuning more than 2 years ago • Piano played at least once a week • More than 10 years old

Piano Tuning
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Fred P.
Jul 23, 2020
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Hired on Thumbtack

Hired on Thumbtack

Lucas was outstanding in his attention to detail, he quickly determined the issues I was having with the sustain pedal and went the extra mile to repair it in his workshop and install it the same day AND tune the piano.

Details: Baby grand • Last piano tuning less than 6 months ago • Piano played at least once a week • More than 10 years old

Piano Tuning
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Frank L.
Jul 5, 2020
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Hired on Thumbtack

Hired on Thumbtack

Lucas did a great job! The piano had not been tuned in a while and now it sounds beautiful. He gave us an education as well. Definitely worth every penny.

Details: Spinet • Last piano tuning more than 2 years ago • Not applicable - new piano • More than 10 years old

Piano Tuning
Credentials
Background Check

Lucas Heuer

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    While being serviced almost every piano needs some additional adjustment beyond just tuning. I will always try and resolve these small issues during the tuning. I will not charge for this additional work if it takes less than 20 minutes. If the piano has not been tuned in a long time it may require a pitch raise. In this case the total for a pitch raise plus tuning is $200.

  • What is your typical process for working with a new customer?

    I alway try and get to know my new customers. I want to find out how they use their piano and what they would like to get from the instrument. This can help me make recommendations that will really help them enjoy their piano playing.

  • What education and/or training do you have that relates to your work?

    I studied at The Chicago School For Piano Technology before starting my tuning business. I am also a member of The Piano Technicians Guild and have earned RPT status. This means that I have passed a comprehensive series of exams in piano technology theory, tuning and repair.

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