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Stairway Pianos
Stairway Pianos

Stairway Pianos

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Introduction: I have earned Registered Piano Technician status with the Piano Technicians Guild. RPTs are professionals who have committed themselves to the continual pursuit of excellence, both in technical service and ethical conduct. The Piano Technicians Guild grants the Registered Piano Technician (RPT) credential after a series of rigorous examinations that test skill in piano tuning, regulation and repair. Those capable of performing these tasks up to a recognized worldwide standard receive the RPT credential. My experience includes working for Steinway & Sons in Both Dallas and Houston and tuning for piano faculty at SMU Meadows School Of Music. I have also done work for concert venues including the Moody Performance Hall, Dallas Theatre Center and the Majestic Theatre. Passion, precision and professionalism are what I strive for with every single piano. I love helping people get the most out of their piano playing or listening experience.

Current Top Pro

Hired 44 times

Serves Dallas, TX

Background checked

2 employees

8 years in business

Payment methods

Cash, Check, Credit card, Venmo

Social media

Facebook, Instagram

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

Jan - Jun

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects
  • QRS Player Piano Installation

    Approx. $7500

  • Moving An Antique Square Grand

    Approx. $400

Photos and Videos

19 photos

Piano type

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Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

35 reviews


Read reviews that mention:

Brandon E.

Piano Moving

Stairway Pianos have been the best piano movers we have ever used. We have had to move our baby grand 3 times, and this was the easiest and smoothest by far. These gentlemen are very professional and know what they are doing. Moving a piano can be stressful, but I felt confident from the very beginning that our piano was in good hands. I highly recommend them!
Apr 11, 2020

Piano Tuning

Stairway Pianos is the only company I would trust with our piano!! The quality of service, the breadth of knowledge, and impeccable professionalism are just of the words I would use to describe Stairway Pianos!
Aug 24, 2020
Fred P.

Piano Tuning

Lucas was outstanding in his attention to detail, he quickly determined the issues I was having with the sustain pedal and went the extra mile to repair it in his workshop and install it the same day AND tune the piano.
Jul 23, 2020
Frank L.

Piano Tuning

Lucas did a great job! The piano had not been tuned in a while and now it sounds beautiful. He gave us an education as well. Definitely worth every penny.
Jul 5, 2020
Dianne N.

Piano Tuning

Lucas came to my home and tuned my piano. He raised the pitch and fixed some keys that were not striking. I now enjoy sitting down to play! Thank you so much!
May 21, 2020
Background Check

Lucas Heuer


  • What should the customer know about your pricing (e.g., discounts, fees)?

    While being serviced almost every piano needs some additional adjustment beyond just tuning. I will always try and resolve these small issues during the tuning. I will not charge for this additional work if it takes less than 20 minutes. If the piano has not been tuned in a long time it may require a pitch raise. In this case the total for a pitch raise plus tuning is $200.

  • What is your typical process for working with a new customer?

    I alway try and get to know my new customers. I want to find out how they use their piano and what they would like to get from the instrument. This can help me make recommendations that will really help them enjoy their piano playing.

  • What education and/or training do you have that relates to your work?

    I studied at The Chicago School For Piano Technology before starting my tuning business. I am also a member of The Piano Technicians Guild and have earned RPT status. This means that I have passed a comprehensive series of exams in piano technology theory, tuning and repair.

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