FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Maximized value. Our vast amount of experience enables us to quote competitive prices for quality work. We are a newer company in the DFW market therefore all quotes are discounted on Thumbtack to encourage customers to work with us so they can experience the value of Omniclean.
- What is your typical process for working with a new customer?
Under promise and over deliver. Once we get information about a job a customer posts on Thumbtack we quote the job with an aggressive price that is realistic to get us in the running against our competitors. Once contact is established we help with any questions or concerns to assure the customer we can provide the results they are looking for. We are then ready to schedule and initiate a professional experience for the customer.
- What education and/or training do you have that relates to your work?
Experience is our education, we have literally cleaned thousands of items during the past 8 years. We have benefited from formal training, however we consistently educate ourselves via research and by fine tuning our process in the way we use equipment and other products. Every cleaning situation presents unique challenges, drawing on our experience allows up to predict an outcome of a project and then prove it with the results.